Caitie Perry Email & Phone Number

Coles Bookstore, Huntsville Place Mall

• Lateral transfer within same company, as I relocated to Huntsville area and transferred to Coles Bookstore• Worked collaboratively with the Store Leadership team to inspire a customer-centric culture bringing to life Indigo’s mission while incorporating both physical and online channels to meet the customer’s needs• Responsible for opening and closing of the store, the daily store operations, customers experience, maintaining visual standards and achieving or exceeding sales… Show more • Lateral transfer within same company, as I relocated to Huntsville area and transferred to Coles Bookstore• Worked collaboratively with the Store Leadership team to inspire a customer-centric culture bringing to life Indigo’s mission while incorporating both physical and online channels to meet the customer’s needs• Responsible for opening and closing of the store, the daily store operations, customers experience, maintaining visual standards and achieving or exceeding sales plans• Ensured the team was well informed about the products that Indigo caries, our promotions and programs • Took accountability to respond to customer feedback in a timely manner • Responsible for supporting the facilities, maintenance, health and safety and loss prevention of the store on the shift I was leading• Cultivated an environment of trust where opinions, voices, and well-being of employees are valued, enabling people to bring their best selves to work• I was the Loss Prevention Champion, ensuring accurate on hands, recording theft and investigating product discrepancies. As well as ensuring team member are informed on latest Loss Prevention strategies and initiatives Show less

Milton, Ontario

• Work quickly and efficiently to get merchandise from point of delivery to sales floor• Use organizational skills and attention to detail to keep track of inventory and replenishment , ensuring the sales floor is stocked to capacity at all times, be it books, toys, technology or lifestyle products• Re-merchandise all areas of the sales floor to company standards• Conduct inventory cycle counts, product returns and receive and process incoming store merchandise

Erin Mills - Mississauga

• Lateral transfer within the same store in order to expand my skill set and company knowledge• Responsible for daily on-hand audits, ensuring accurate records of in-stock merchandise, following up with any missing product, partnering with Assets Protection in regards to theft which affects accurate on hand numbers • Cross-trained in Backroom procedures so as to execute pulls and ensure merchandise is stocked to capacity on the sales floor• Follow daily, weekly and monthly routines… Show more • Lateral transfer within the same store in order to expand my skill set and company knowledge• Responsible for daily on-hand audits, ensuring accurate records of in-stock merchandise, following up with any missing product, partnering with Assets Protection in regards to theft which affects accurate on hand numbers • Cross-trained in Backroom procedures so as to execute pulls and ensure merchandise is stocked to capacity on the sales floor• Follow daily, weekly and monthly routines to ensure accuracy and accountability• Supervise and coach my team to ensure excellent in-stocks with minimal salesfloor outs, merchandise is well zoned and set to planogram Show less

Mississauga, On - Erin Mills Mall

I led a team of Team Members to drive profitable sales performance and continuous improvement to impact the total store, specifically focusing on front end processes and routines. I ensured front end processes were executed to Target's standards by actively leading team members to achieve great results. I coached team members and reinforced Target's expectations for a consistently safe, compliant and vibrant team culture.

Brampton, Ontario

My role was to support the human resources department of Target at the Brampton location, in the Shopper's World complex. I was responsible for handling applicant information with accuracy, security and confidentiality, for supporting and training my fellow team members and maintaining a strong guest focus culture which exceeded their expectations every time.

Peterborough, Ontario

After Smithbooks was closed in July, 2012, I transferred to Chapters. Here, I was still a customer experience representative.

Peterborough, Ontario

I worked part-time at Smithbooks during my whole college experience. Smithbooks is part of the Chapters-Indigo chain of bookstores in Canada. Previously, I worked at the Coles in Huntsville, Ontario and transferred to the Smithbooks upon relocating to Peterborough. I was extremely passionate about my job, the product I sold and my customers.

Peterborough, Ontario

At Dynacast, I worked under the tutelage of the Human Resources Specialist doing the following: •Participated in, reviewed and critiqued the orientation process and updated and revised orientation binder•Created a PowerPoint training session in regards to the Accessibility for Ontarians with Disabilities Act and presented it to staff members•Reviewed and updated the job description for the Human Resource Specialist position•Screened resumes for a line worker position and… Show more At Dynacast, I worked under the tutelage of the Human Resources Specialist doing the following: •Participated in, reviewed and critiqued the orientation process and updated and revised orientation binder•Created a PowerPoint training session in regards to the Accessibility for Ontarians with Disabilities Act and presented it to staff members•Reviewed and updated the job description for the Human Resource Specialist position•Screened resumes for a line worker position and conducted calls for interview appointments•Conducted interviews in tandem with HR Specialist for a line worker position and performed reference checks•Updated training matrix•Form and filing system familiarization Show less

Peterborough, Ontario

Part of the HR Managament prgram requires 140 unpaid placement hours to be completed. I did half my hours at Pan-Oston and worked with the Human Resource Generalist on the following:•Health and safety projects, including attending Safety Group meetings•Aided in reviewing, maintaining and completing the Safety Group standards and the elements•Form familiarization (i.e. NEER statements, benefits forms)•Updated and refined the training matrix•Review of grievance forms and… Show more Part of the HR Managament prgram requires 140 unpaid placement hours to be completed. I did half my hours at Pan-Oston and worked with the Human Resource Generalist on the following:•Health and safety projects, including attending Safety Group meetings•Aided in reviewing, maintaining and completing the Safety Group standards and the elements•Form familiarization (i.e. NEER statements, benefits forms)•Updated and refined the training matrix•Review of grievance forms and attended a third step grievance process meeting with management Show less

Huntsville, Ontario

I was a Customer Experience Representative at Coles. In July of 2009 I transferred to Smithbooks in Peterborough as I relocated to attend college.

Huntsville, Ontario

•Managed warehouse overstock of sports and seasonal departments•Experienced in receiving shipment trucks•Primary and secondary filling•Achieved gold status for online e-learning programs on individual time

Ontario College Advanced Diploma, Business Administration: Human Resources Management

Activities and Societies: I was the founder and president of The Outer Reaches: Sci-Fi club at the college. I was also an active member.

Two Years Completed, English And Classical Studies

I completed two out of four years in the Bachelor of Arts program with a major in English and a minor in Classical Studies.

Grade 12 Diploma (Ossd)

Activities and Societies: Selection Editor for the Art & Literature magazine