Caitland Smith Email & Phone Number

Raleigh, Nc, Us

Raleigh, North Carolina, United States

• Technology driven; support and issue resolution as it relates to processes, technologies, and proprietysystems that product and event teams utilize.• Cultivate a working knowledge of all events/services to provide appropriate product and technology support as it relates to event needs.• Develop and maintain continuous knowledge of internal workflow processes and technologies, specifically proprietary inventory management system(s).• Organize and analyze requests for system enhancements from event teams; develop enhancement documents and plans and collaborate with technology on requests.• Assist in testing system enhancements; clearly communicate and identify further developments and/or enhancements needed for successful functionality.• Apply critical thinking to resolve internal and external issues regarding proprietary Inventory Management System(s).• Foster relationships with technology, accommodations, transportation, event production, and other Functional Areas within the company.• Collaborate with teams on product builds to establish efficiencies and consistencies in product development. Help ensure that all Olympic and Sports Experience teams are using the system effectively and similarly to streamline communications, data and reporting, and event team processes.• Use Inventory Management System(s) to support the Sport Experiences team by building and managing product offerings, maintaining web content, manage inventory, and extract data for the purposes of eventoperations.• Develop documents for operational accountability (e.g., checklists, quality assurance tests, project management) for the Product & Operations Technology team and share best practices across otherworkstreams.• Support onsite event execution logistics related to product management and event operations such as product builds, reporting, guest check-in, transportation and more.

Cary, North Carolina, United States

• Provides general governance for multiple single technology projects to include managing third party vendors.• Facilitate team meetings, providing meeting minutes and managing open action items• Coordinates site readiness tasks to include following change management processes and providing activation support• Develops and maintains project schedule(s)• Prepares regular project status reports• Document support documentation and acceptance criteria• Oversee and drive SLA/OLA agreements

Conduct 100 cold calls to qualified leads per day.Drive top-of-the-funnel lead generation for sales leaders.Update and manage all sales activities, opportunities, and account information in Hubspot.Consistently achieve monthly quota of qualified opportunities.

2019 World Championships Team Member.2021 USA vs Europe Team Member.2021 Olympic Trials Qualifier.Undertake a program of preparation in order to compete at the next Olympic Games.

Master Of Science - Ms, Project Management

Bachelors, Undergraduate Studies

Activities and Societies: Indoor & Outdoor Track and Field All-AmericanEmphasis in Sociology, Health, & Sports Management

Education record