Caitlin Ackerman

Caitlin Ackerman Email and Phone Number

Client Account Executive @ Goodera
Chicago, IL, US
Caitlin Ackerman's Location
Chicago, Illinois, United States, United States
Caitlin Ackerman's Contact Details

Caitlin Ackerman personal email

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About Caitlin Ackerman

I am a passionate advocate for Diversity, Equity, and Inclusion (DEI), Corporate Social Responsibility (CSR), and Sustainability, believing that these values are fundamental to the long-term success of any organization. I have seen firsthand how businesses that prioritize inclusivity and social responsibility create stronger cultures, build trust with communities, and ultimately achieve sustainable growth.With 10 years of experience in nonprofit relations, sales, and customer service, I have developed a proven ability to exceed KPIs and revenue goals while building strong client relationships and delivering exceptional service. I thrive in environments that require strategic thinking, cross-functional collaboration, and a customer-first mindset. My ability to consistently surpass performance targets has earned me recognition for not only achieving business objectives but also for cultivating a positive and solution-oriented work environment.I am particularly skilled in team management, where I guide others to success with empathy and a commitment to continuous improvement. I excel at cross-functional collaboration, bringing diverse teams together to solve complex challenges and implement innovative solutions. As an aspiring public speaker, I am passionate about delivering messages that inspire, engage, and drive meaningful change. Whether leading internal initiatives or engaging with external stakeholders, I aim to empower others to influence and lead through shared vision and collective action.I am deeply committed to DEI and CSR, ensuring that every strategy I develop and every initiative I lead prioritizes inclusivity, sustainability, and social impact. Whether it's designing high-level business strategies, creating partnerships, or delivering world-class service, I approach every challenge with a positive, energy-driven mindset, ensuring that results are achieved without compromising values.Key Skills & Expertise:- Sales & Customer Service Excellence- Strategic Leadership & Collaboration- DEI & CSR Initiatives:- Stakeholder Engagement & Public Speaking- Positivity & Team EmpowermentI am always excited to connect with like-minded professionals and organizations committed to building a more equitable, sustainable, and socially responsible future. If you're passionate about creating positive change, let's connect and collaborate!

Caitlin Ackerman's Current Company Details
Goodera

Goodera

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Client Account Executive
Chicago, IL, US
Caitlin Ackerman Work Experience Details
  • Goodera
    Client Account Executive
    Goodera
    Chicago, Il, Us
  • Navigate
    Consultant Relations Manager
    Navigate Jul 2024 - Present
    West Des Moines, Ia, Us
    Navigate is an employee engagement technology company helping organizationscreate more health and happiness in the employees, clients, and communitieswe serve. Our platform is a true one-stop-shop with the tools and technology that connectspeople to what matters to them and your organization—from physical and mentalwellbeing to career fulfillment.
  • Fitpros
    Director Of Client Success
    Fitpros Feb 2023 - Aug 2024
    San Francisco, Us
    * Experienced in leading customer success team, from building the department, developing it for scalability, and sustained growth with all the people, processes, and strategies* Increase wellbeing program adoption by 30% through data-driven collaboration programming* Create new product and mode of deliverability for remote, onsite, and hybrid teams* Increase annual client spend and initial deal size * Support a book of business 150+ clients, consult and collaboration with People Teams and Broker Partners to drive best practices for global, distributed teams across cultures, lines of business, and geographies* Cross-collaborate with C-Suite, Operations, Marketing, Design, and Community Team for sustained business growth
  • Fitpros
    Senior Wellbeing Manager
    Fitpros Sep 2019 - Aug 2024
    San Francisco, Us
    * Drive inbound and outbound sales strategy for business growth and development through: prospecting, sales campaign, wellness consultations, life cycle account management and renewals.* Generated $500K in revenue my first year, exceeded $1M+ in revenue the second year, grew client base by 200%, and managed over 150+ accounts * Build and implement robust wellbeing programs for clients across a variety of industries, creating and present utilization reports to demonstrate ROI* Support our Marketing team through aligned business strategy. Lead quarterly Thought Leadership Community of Business Leaders, Collaborate on Panel Discussions, Launch varied initiatives to support variety of greater needs/causes. * Drive the company's Diversity, Equity, Inclusion, and Belonging initiatives thought foundational business evaluation and implementation of current programs to support our community, inclusive of: diversifying roster and community engagement, assembling panel discussions, facilitating webinars, organizing social media marketing campaigns, and consistent evaluation of how current practices can be enhanced to follow best practices.* Manage sales team comprised of outbound, well-being managers, wellness coordinators, client success managers, and interns.
  • Swish House
    General Manager
    Swish House May 2022 - Feb 2023
    Chicago, Illinois, Us
    - Lead Swish House headquarters in Chicago, IL and consult on franchise opportunities and company growth strategy. - Generated 150% of previous year's revenue in 6 months + implemented 3 additional company revenue streams. - Facilitate classes, lead product development, and engage with members and gym partners - Strategize, create, and evaluate sales processes, including lead generation, marketing initiatives, memberships sales, and member retention - Implement sales process to schedule prospects into trial classes, member engagement and retention- Manage content creators and social media channels including Instagram, TikTok, Facebook, and LinkedIn. Grew follower base by 40% in 6 months. - Recruit, hire, onboard, and manage all coaches across 5+ gyms, and create ongoing learning and development initiatives post onboarding- Organize and lead networking/community events for business development and philanthropic initiatives - Establish and document corporate policies and procedures for business scalability
  • Irestart
    Chief Of Staff
    Irestart May 2022 - Feb 2023
    San Francisco, Ca, Us
    - Collaborate with CEO and executive team members to determine and prioritize business strategies - Plan, lead, coordinate, and keep contents of focused meetings, create organizational tracking system for ease of access and executive usage- Develop sales deck and strategy for company exposure - Oversee strategic business initiatives from ideation to implementation - Manage and support operations including technical support during live, virtual events - Lead and manage various projects including, policy creation, web design and product development and execution
  • Global Education Motivators
    Gem Representative At The United Nations
    Global Education Motivators Jan 2019 - Sep 2019
    Philadelphia, Pennsylvania, Us
    Global Education Motivators (GEM) seeks to bring the complex challenges of the world into the classroom and empower youth to be the change. Programs encourage youth to engage with their peers from around the world and collaborate on actions that can be taken. We believe intercultural communication is key to future world peace and the inclusion of cross-cultural perspective is an integral part of our global education programs. GEM's mission supports the work and mission if the United Nations, as well as civil society impacting the world today.
  • Soulful Impact, Llc
    Special Event Planner
    Soulful Impact, Llc Feb 2019 - May 2019
    Event planning for the annual Anima Leadership Conference Consultancy on product development for new technology applicationRecruitment of professors and students for leadership conference, as well as organizing opportunities for networking with keynote speakers
  • Coface Families Europe
    Migration Policy Intern
    Coface Families Europe Oct 2018 - Dec 2018
    Brussels, Brussels, Be
    • Produced a policy brief on the inclusion of migrant children and families through education (in publishing phase)• Conducted desk and field -research of COFACE member network, European Commission, and European Migration Network• Represented COFACE at migration related conferences, events, and meetings • Exposure to policy and strategic advocacy planning for family initiatives such as Gender Equality, Work-Life Balance, Family Carers, and Digital Technology
  • Map Foundation
    Child Protective Specialist
    Map Foundation Jan 2018 - May 2018
    Completed internship focusing on child protection in migrant communities. Updated Child Protection policy, included appendix’s for staff reference.Facilitated a child maltreatment trainingCommunity outreach - creating opportunities and safe spaces to talk about child maltreatment and effective discipline
  • For Your Child Preschool
    Lead Preschool Teacher
    For Your Child Preschool Sep 2016 - Jun 2017
    Classroom management and organizationCreate and implement lesson plans and educational activitiesMeet basic needs of children Compose bi-annual developmental evaluations and host parent teacher conferences Create and maintain familial relationships with parents
  • Mercy Home For Boys & Girls
    Youth Care Worker
    Mercy Home For Boys & Girls Jul 2015 - Jun 2017
    Chicago, Il, Us
    • Serve as an advocate, mentor, educator, coach, and role model for 14 to 17 year old boys in a structured, strengths-based, and trauma-informed residential treatment program• Provide crisis stabilization, assess youth needs, and verbally de-escalate youth• Implement youths’ Individual Treatment Plans (ITPs) and consistently support goal progress• Build a therapeutic and supportive relationship with specific youth case load and family• Produce weekly progress notes, quarterly ITPs, and parent contact notes for case load• Facilitate weekly milieu meetings and provide leadership for the youth in their living environment• Formulate cohesive Incident Reports as needed and compose detailed log entries
  • Children'S Home + Aid
    Foster Care Case Manager
    Children'S Home + Aid Jun 2016 - Sep 2016
    Chicago, Il, Us
  • Ymca Of Greater Nashua
    Unit Leader For Sports Camp
    Ymca Of Greater Nashua Jun 2011 - Aug 2015
    Nashua, New Hampshire, Us
    • Promoted to Unit Leader after two years as camp counselor based on strong performance• Create lesson plans for sessions around sports and art• Create a safe environment for children to learn, play, and grow through positive peer and staff interactions• Show leadership by supervising counselors, providing feedback, and holding weekly staff meetings regarding different youth or camp needs
  • Student Athlete Advisory Committee
    President
    Student Athlete Advisory Committee May 2014 - May 2015
    Represented the Northeast-10 Athletic Conference Worked closely with the Athletic Department and advocated on behalf of student athletes at Assumption CollegeHosted monthly meetingsOrganized and completed volunteer services such as a dodgeball fundraiser for Make-a-Wish Foundation and collecting canned goods for the Worcester Food Pantry
  • Assumption College
    Student Athlete
    Assumption College Aug 2011 - May 2015
    Worcester, Massachusetts, Us
    Competed as a Division II Women's Basketball Player Served as Captain of the Assumption College Women's Basketball Team 2015

Caitlin Ackerman Skills

Highly Personable Child Advocacy Family Therapy Teamwork Leadership Time Management Nonprofits Childcare Social Skills Student Leadership Social Networking Team Building Organization Microsoft Office Fundraising Volunteer Management Microsoft Word Social Media Facebook Communication Event Planning Community Outreach Teaching Powerpoint Customer Service Team Leadership Sports Management Writing Public Relations Paperwork Volunteering Global Citizenship Strategic Planning Sustainability Intercultural Communication Research Civil Society Event Management Microsoft Excel Mentoring Training Community Organizing Written Communication Family Services Family Advocacy Basketball Coaching Gender Equality

Caitlin Ackerman Education Details

  • University Of Mount Saint Vincent
    University Of Mount Saint Vincent
    Development Economics And International Development
  • University Of Mount Saint Vincent
    University Of Mount Saint Vincent
    Non-Profit/Public/Organizational Management
  • Assumption University
    Assumption University
    Human Service And Rehabilitation Studies

Frequently Asked Questions about Caitlin Ackerman

What company does Caitlin Ackerman work for?

Caitlin Ackerman works for Goodera

What is Caitlin Ackerman's role at the current company?

Caitlin Ackerman's current role is Client Account Executive.

What is Caitlin Ackerman's email address?

Caitlin Ackerman's email address is ca****@****ome.org

What is Caitlin Ackerman's direct phone number?

Caitlin Ackerman's direct phone number is +131273*****

What schools did Caitlin Ackerman attend?

Caitlin Ackerman attended University Of Mount Saint Vincent, University Of Mount Saint Vincent, Assumption University.

What are some of Caitlin Ackerman's interests?

Caitlin Ackerman has interest in Teaching, Learning, Traveling, Basketball, Photography, Sports, Working With Children.

What skills is Caitlin Ackerman known for?

Caitlin Ackerman has skills like Highly Personable, Child Advocacy, Family Therapy, Teamwork, Leadership, Time Management, Nonprofits, Childcare, Social Skills, Student Leadership, Social Networking, Team Building.

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