Laid off in company restructuring following a 5 company merger. Position eliminated.

• Revamped the New Hire Program from the ground up through a five-company merger and multiple C-level changes.• Worked cross functionally with People Business Partners and members of the Executive Leadership Team to review Talent and People Team timelines and program status to align to the company’s OKRs.• Built a Navigator/Buddy system from the ground up to assist in reducing New Hire anxiety and increase a sense of belonging.• Consulted cross functionally throughout the People Team as a Subject Matter Expert in Project Management• Maintained a People Team Project timeline in line with other company launches.• Championed company culture, DEIB, and the employee voice.• Used iterative project management processes to deliver positive change to the People Team and Bonterra• Used Sharepoint, Excel, Trello, Workday

Still same role as with Social Solutions, just post merger.

Responsible for full-scope project management from simple to complex projects.• Oversaw a team of resources to ensure that quality and timeline metrics are met.• Meet regularly with stakeholders to update and gain insight to any new risks.• Managed quotes and budgets to evaluate the need to change orders due to scope changes or risks.• Worked cross-functionally with other teams to meet the needs of the project.• Maintained all project documentation (project plan, project board, timelines as needed) using Basecamp, Salesforce, Visio, and JIRA• Adapted PMI methodologies to specifically cater to different clients’ situations. (agile, predictive, hybrid)• Maintained a caring demeanor and sympathetic ear throughout the life of the project, while still remaining professional• Mentored and trained new Project Managers.• Documented new company policies and methods in the knowledge base.

Responsible for full-scope project management from simple to complex projects/trials.• Initiated requests for new protocol-specific test panels and physician accounts.• Worked with investigators and sponsors to ensure protocol compliance.• Answered phone and e-mail inquiries from sites and sponsors.• Maintained all study documentation and records.• Oversaw building of specimen kits for assigned studies.• Ensured clients are supplied with all necessary clinical supplies and shipping materials.• Attended professional investigator meetings as required.• Mentored and trained new Project Managers.• Wrote new SOPs and documentation as required.

Responsible for accessioning and processing thyroid FNA samples.• Processed Afirma FNA thyroid samples using standard laboratory techniques.• Assisted lab duties including accessioning, inventory management, and sample shipments.• Assisted in writing and implementing new policies/procedures in accordance with CLIA standards.• Facilitated the "Veramingle" program in Austin for employee enrichment, appreciation and events.• Developed and oversaw specimen destruction protocol project from start to finish.• Developed the “Lunch and Learn” continuing education project.

Responsible for technical support and fraud investigation.• Provided technical software support over multiple channels including phone and webchat.• Investigated hacked/fraudulent gaming accounts and restored data to those accounts.• Ranked in top 5% of performance and quality of all employees consistently.