Caitlin Ashbaugh Email & Phone Number

Whitehall, Ohio, United States

• Responsible for providing exemplary customer service to retired military members and their families regarding their retirement and annuitant accounts, including pay and benefit inquiries.
• Proficient in DFAS Customer Call Center Systems.
• Skillful researcher, masterful problem solver and well adapt to resolving customer's issues and concerns.
• Collaborated with team members to develop best practices for consistent customer service delivery.
• Maintained detailed records of… Show more
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Columbus, Ohio Area

• Responsible for providing necessary tools of success for juvenile justice involved youth through evidence-based programming and trauma informed care; promoting resiliency; and building positive social relationships.
• Provide evidence-based programming, such as: CBT/ART; Carey Guides, Casey Life Skills; and Motivational Interviewing to add necessary tools of success for juvenile justice involved youth.
• Provide case management to juvenile justice involved youth and families to create a… Show more
• Provide case management to juvenile justice involved youth and families to create a Case Plan of Success to decrease their involvement further in the justice system.
• Utilize problem-solving, judgment, knowledge, and experience to effectively plan, edit, and grow the Resource Center in creative ways.
• Communicate effectively with all Juvenile Court Departments, Community Partners and Families to maintain a high level of care to decrease youths' further involvement in the justice system.

• Med Lab Tech- Testing The Ohio State University Wexner Medical Center – Columbus, OH
• Responsible for providing top-notch care to patients and their medical tests, while ensuring all lab specimens are handled properly.
• Provide excellent customer service to Doctors, Medical Staff, and Patients
• Ensure all lab specimens are labeled and handled properly and efficiently.
• Maintain an organized and clean workspace area.
• Train new hires on all lab protocols and safety… Show more Med Lab Tech- Testing The Ohio State University Wexner Medical Center – Columbus, OH

Columbus, Ohio, United States

I was an intern during holiday breaks and simmer breaks from my undergraduate 2012-2016, and again for approximately January to May 2017.

• Responsible for ensuring safety and security of all youth and staff within the facility.
• Maintain Unit Logbook and documentation of activities on and off the unit during shift.
• Continual rapport building that promotes resiliency and thinking for a change while teaching necessary tools of success.
• Generated daily and weekly progress reports of all youth on a unit.
• Provide on-the-job training to new hires.
• Created new hire training guides and resources.

Defiance, Ohio

Columbus, Ohio, United States

Lancaster, Ohio, United States

Master Of Science - Ms, Criminal Justice And Corrections

Online distant learning one year program

Bachelor Of Science (Bs), Forensic Science And Technology And Criminal Justice

Activities and Societies: Alpha Phi Omega, Dance Marathon, Anti-bullying Program, Service Leadership Program, Tunnel of Oppression.