Director Advisory Services
CurrentAs a Director in KPMG’s Customer & Operations practice, I lead cross functional teams who help our clients proactively predict and respond to trends- leveraging new technologies to streamline operations, improve adoption of initiatives across the organization, and improve the client experience while adapting to industry and regulatory mandates and disruptors. I develop and nurture a high-performing team culture that fosters rapid innovation by providing clarity in ambiguous situations, championing operational excellence and empowering our team members to excel in their roles.I support the growth our local and national presence through an informed strategy by monitoring competitors, making data driven decisions, understanding customer needs and the technical designs of products to serve them.