Caitlin Cailler Email & Phone Number

Manhattan, Ks, Us

Manhattan, Kansas, United States

Manhattan, Kansas, United States

- Assisted with Football game day for crowds up to 50,000 fans by overseeing the east side of the Stadium including three entry gates, premium and club spaces, and student section seating- Served as the Event Manager for all home Women’s Basketball games and Assistant Event Manager for all home Men’s Basketball games by managing concourse, seating bowl, floor, and back of house operations- Managed score table operations for all Volleyball home matches as the Game Manager as well as responsibilities of communicating match day specifics with officials, line judges, and visiting team directors of volleyball operations- Oversaw and assisted three full time event assistants with their primary sport responsibilities including Men’s and Women’s Golf, Women’s Tennis, and Men’s and Women’s Indoor and Outdoor Track & Field- Assisted with hosting the First and Second Rounds of the NCAA Women’s Basketball Tournament by setting locker rooms, completing host site requirements, and managing inventory

Manhattan, Kansas, United States

- Assisted with Football game day for crowds up to 50,000 fans by overseeing the South End Zone, select gates, premium spaces, and event staff employees- Oversaw entry, security, and concourse operations for Men’s and Women’s Basketball- Served as the primary event operations contact for Men’s and Women’s Track & Field and Men’s and Women’s Golf when hosting home competitions- Assisted with visiting teams, officials, and other departments within athletics by communicating game day specifics and helping with needs as they arose- Served as the Assistant Event Manager for all home Volleyball matches by assisting with table responsibilities, instructing ball crews, and briefing event staff

Waco, Texas, United States

- Managed up to 45,000-person athletic and entertainment events at Baylor University- Supervised all Rhino staff members during Baylor Men’s and Women’s Basketball games and assisted in supervising all staff during Baylor Football games by communicating information, resolving issues as they arise, and redeploying staff as needed- Responsible for staffing all Baylor University athletic events with guest service and security staff- Assisted at Big 12 Championship and National Championship events hosted by Baylor University Athletics- Created staffing plans and invoices for events on Baylor University’s campus and at McLane Stadium- Oversaw the unarmed security of McLane Stadium and acted as the main point of contact for McLane Stadium and ClubCorp- Assumed the duties of the Director of Operations while maintaining my current responsibilities while the account was in transition between Director of Operations for three months

Clemson, South Carolina, United States

- Managed up to 80,000-person athletic events at Clemson University- Assisted in supervising all Rhino staff members on Clemson Football game days by communicating information, resolving issues as they arose, and redeployed staff as needed- Acted as a Clemson liaison to assist fans with issues and questions to ensure they had a positive game day experience- Prepared for Clemson home football games by creating materials and organizing supplies for over 300 part time staff members- Oversaw all hiring efforts by reviewing applications, conducting interviews, and leading orientations in order to train and hire staff

Winston-Salem, North Carolina, United States

- Responsible for organizing travel teams of 65+ individuals to work Clemson, Virginia Tech, and Duke football games- Assisted in all areas of the corporate office gaining experience in accounting, human resources, and marketing- Recruited part time staff members by attending job fairs, conducting interviews, and sharing information about the company- Assisted in supervising staff at Wake Forest, Clemson, Virginia Tech, and Duke football games as well as Winston-Salem Dash baseball games- Oversaw inventory and shipments of materials and supplies to all of Rhino Sports and Entertainment Services’ accounts- Prepared for events by communicating details with staff and ensuring game day materials were accounted for

High Point, Nc

- Assisted students on a weekly basis to increase understanding of the material- Communicated with the professor about how to best help students and increase student performance

High Point, Nc

- Worked with a team of eight student employees to prepare and setup for Division 1 lacrosse, basketball, and baseball games- Acted as a liaison to visiting teams, officials, and fans within the community to provide excellent customer service

Winston-Salem, Nc

- Gained sponsorship acquisition by making strategic proposals to 30+ companies to secure funding- Interviewed players, wrote articles, and created content for social media accounts and the organization’s website to educate and inform the public- Responsible for National Anthem Contest which secured singers for home games and increased participation by 300%- Created multiple surveys to receive feedback from fans, analyzed results, and presented to team members on how we could improve game day experiences

Wallace, Nc

- Assisted in executing bridal events, private parties, and showcases while working with company leadership- Learned to use the event management platforms AllSeated, Caterease, and Knowland- Aided in marketing efforts to grow the event business by making gifts bags and printing coupons- Communicated with customers in-person and over the phone to ensure questions were answered and to increase venue sales