Provide quotes for a variety of low voltage A/V projects.Schedule appointments via inbound calls on three lines, 4 different professional/business Facebook Marketplace pages, and light door-to-door sales.Managed owner’s schedule for personal and business appointments as well as business schedule for small team of technicians.

Managed administrative team of 2, rotating sales team of 10-20, and assisted in management of technical team of 8-10.Oversaw inventory counts and orders with a weekly budget.Answered a high volume of work calls to office phone and personal phone daily.Processed payroll for over 20 employees.Processed service work billing to Corporate (Vector Security).Provided assistance with customer escalations, and quality assurance.

Answered inbound calls and walk-ins to scheduleOversaw owner’s personal appointments and projects outside of the officeAssisted patients with different physical therapies and electro-TENS unit therapyOrganized business account via Quickbooks

Managed the company Facebook for marketing and social media reachManaged an online interactive Wordpress blog for customers to research our services and skills.Occasionally go out for door-to-door sales with a teammate.

Oversaw bookkeeping for 3-4 business bank accounts and up to 15 credit cards for the techniciansResponsible for handling a high volume of in-bound calls and out-bound calls each day.Oversaw collections from <30 days to >120 daysOversaw schedule of 20-25 technicians being scheduled by 10 different representatives simultaneously.Processed payroll daily for 20-30 sales reps