Caitlin Dehart Email & Phone Number

Washington Dc-Baltimore Area

• Develops insightful reports and deep-dives for the business development team, leadership, and cross-functional teams, providing recommendations to drive progress towards organizational growth goals• Leads monthly sales pipeline review with senior leadership, communicating timely updates on progress towards growth milestones, pipeline analysis, new insights from development activities, and interpreting sales data for a broader audience• Manages sales pipeline, ensuring data accuracy and tracking sales metrics• Analyzes data within Salesforce, external datasets, and business intelligence to assess sales performance and evaluate effectiveness of sales processes• Owns Business Development Salesforce configuration and administration, including maintaining thousands of sales opportunity records, lead upload and assignment, new user training, and creation of reports and dashboards • Trusted voice in product development and go-to-market strategy processes, consulting on sales process and lead generation; devises thoughtful reporting processes for new product leads and sales opportunities prior to product or market launch• Proactively seeks feedback on pain points in the sales process from business development and leadership; takes action on quantitative/qualitative data to refine and streamline Salesforce instance, reports and dashboards, and business development processes to increase productivity and efficiency• Coordinates with marketing to evaluate results of conference attendance in terms of leads and sales team coverage, resulting in more targeted conference sponsorship and lead generation• Utilizes MS Office and Excel skills, including compound and advanced formulas, Pivot tables, and other tools, and experience with Tableau to support reporting and data visualization projects• Undertook Salesforce administrator training; earned Salesforce Administrator certification in October 2020, bridging the gap between business and technology stakeholders

Baltimore, Maryland

• Owned time-sensitive CMS Medicare Advantage Service Area Expansion projects for new geographic markets, including creation and execution of project plan, oversight of responsible development teams’ task completion, compilation and organization of application documents, and preparation of legally-compliant Excel tables of expansion provider network data• Oversaw successful submission of complex application materials for 5+ new geographic markets• Presented top growth opportunities to go-to-market leadership through visual representations of in-depth market analyses and evaluations of internal data and metrics to support long-term strategy• Ownership of business development pipeline, including tracking of expansion opportunities across multiple years, related reports and dashboards, and presentation to senior leadership and stakeholders• Directed large-scale government RFP response development and submission, including assignment and oversight of tasks, coordination with external consultants, progress report out to leadership and stakeholders, representation of Cigna at bidder’s conference, and edits to RFP responses collected across cross-functional business and technical teams • Organized and led provider network analysis training for local market operations teams

Baltimore, Maryland, United States

• Independently created tailored and intuitive market evaluation reports and dashboards to support existing-market growth strategies• Built opportunity analyses to facilitate new market growth, including compiling business intelligence, researching potential anchor partners, and employing financial pro forma results• Wrote and edited written responses to RFPs

Baltimore, Maryland, United States

• Performed data analyses to identify gaps in expansion provider network adequacy• Presented data in easily digestible reports to local contracting teams and recommended remediation strategies• Performed disruption analyses to determine the impact of contract terminations on provider network compliance

• Developed strategies to expedite invoice payment process• Managed implementation of incoming-invoice procedure to ensure all files are accounted for and processed by the appropriate department

Owings Mills, Md

• Presented plan policies and procedures to account holders at their place of employment• Educated account holders on plan specifics and 401(k) legal guidelines• Discussed investment options with account holders in the context of market trends and long-term goals• Quickly tested for and earned Series 6 and Series 32 Securities Licenses

Bachelor Of Arts (B.A.), Economics

Minor, Astronomy