Develop business strategies to raise customer pool, expand store traffic, and optimize profitability. Meet sales goals by hiring, training, motivating, mentoring, and providing feedback to Retail Associates. Ensure high levels of customer satisfaction through excellent serviceMaintain outstanding store condition and visual merchandising standardsCommunicate and train our mission and vision, core values, policies, and procedures.Implement and maintain social media and marketing initiatives.Evaluate inventory every week for store optimization. Fulfill store operational requirements, including the scheduling of team members, completing performance evaluations, determining, and implementing corrective measures as needed, and recommending raises and/or promotions.Deal with issues that arise from the team (complaints, grievances, etc.) Be a shining example of good behavior and high performance. Ensure that store presentation is optimized at all times. Ensure that all retail associates are completing daily tasks. Optimize guest checkout experience, ensuring that all customers receive fast, efficient, and friendly service. Professionally address guest concerns, always seeking guest satisfaction. Model Servant Leadership, seeking always to grow and mentor team members. Interact with local non-profit agencies and other missional causes. Additional duties as needed.