As the Director of Project Management at Future City Now (FCN), I offer expert-level contract project management services to help our clients see their dreams through to reality. I ensure successful project delivery in dynamic, high-pressure settings. I define and implement project management methodologies, develop policies and templates, and provide leadership to project managers and teams. I focus on delivering projects on time, within budget, and according to scope, while managing risks and addressing issues proactively.

As the COO of Way Forth Collective, I was privileged to lead and manage the operations. My role encompassed a diverse range of responsibilities, from strategic planning to day-to-day execution, ensuring project scopes were delivered on time, within budget, and with the highest quality by a team that was well cared for within a culture that put people first. My key responsibilities included: - Guiding the overall operational strategy and aligning it with our mission to support nonprofits. - Developing and implementing comprehensive HR processes, including employee onboarding programs, and creating and updating policies and procedures to foster a positive and productive work environment.- Contributing the development and refinement of our project management services, including designing new service offerings, and ensuring our services were scalable and sustainable.- Facilitating team alignment, task management, and effective communication to foster a collaborative and productive work environment.- Building and maintaining strong relationships with our faith-based clients, ensuring their goals were met. This involved overseeing client intake and project discovery processes, and developing and implementing account management strategies to foster long-term client relationships.- Developing comprehensive sales materials and leading the project discovery process to ensure a clear understanding of client needs and project goals, in order to develop tailored project scopes and plans.- Continuously refined our proven process for project delivery to enhance efficiency and impact. This included implementing best practices in project management, utilizing technology to streamline operations, and monitoring and reporting on project progress to ensure timely and successful delivery.

-Developed and implemented streamlined systems to receive and execute creative requests, optimizing workflow and encouraging a timely delivery of high-quality creative outputs.-Led weekly traffic meetings to coordinate project progress, allocate resources effectively, and address any potential bottlenecks, ensuring alignment with overall ministry goals.-Utilized graphic design experience to complete a variety of creative projects.-Collaborated with various ministry departments to understand their needs and translate them into impactful creative solutions, fostering a cohesive and engaging visual identity across all platforms.

-Led and managed a portfolio of hundreds of projects, ranging in scope and impact, ensuring successful delivery through refined and documented processes and procedures that guaranteed consistent implementation and high-quality outcomes across the team.-Supported donor advancement initiatives, strategically aligning project management efforts with ministry program goals to enhance donor engagement and satisfaction.-Developed and implemented an innovative tracking and reporting system for major gifts, significantly improving transparency, accountability, and the ability to measure impact.-Played a pivotal role in the planning and execution of high-profile events, including global gatherings, major donor weekends, and exclusive dinners, which bolstered donor relations and increased financial support for the organization.-Led the implementation of a robust project management system that streamlined workflows and enhanced project tracking, allowing us to efficiently serve the entire organization.-Collaborated cross-functionally with various departments to ensure seamless integration of marketing communication strategies within broader organizational objectives, enhancing overall mission effectiveness.

-Supported the graphic design team as a production artist, assisting with the creation and refinement of digital and print marketing materials, ensuring high-quality, production-ready, and brand-consistent outputs.-Demonstrated strong competencies and dedication through hands-on involvement in various projects, which led to being offered a full-time position upon graduation from college.