Customer-focused - I like to be helpful, so I put good customer service at the forefront when solving problems.Team player - I understand the importance of working in a team and I am flexible if a goal needs to be achieved.Proactive - I am not afraid to take initiative to improve the service. I anticipate needs, problems and possible outcomes. This level of initiative also allows me to work well independently.Methodical and accurate - I have a methodical, accurate and consistent approach to work. Even under pressure I prioritise and keep track of different tasks so that all aspects receive appropriate attention.Willingness to learn - I have the self-motivation and determination to teach myself new skills and to take on new information given to me effectively.Interpersonal skills - My social and enthusiastic nature combined with excellent communication skills allow me to encourage a cooperative atmosphere between colleagues and an excellent rapport with customers.Communication - I am confident in dealing with all kinds of enquiries and I tailor my manner to the specific type of customer I am dealing with.Time management - I know how to precisely manage my time in order to successfully complete tasks.
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College Council SecretaryThe Sixth Form College Colchester Nov 2022 - PresentColchester, England, United KingdomI was elected to the role of Secretary for my Sixth Form’s student council in November 2022. This role involves scheduling and chairing important college board meetings, note-taking, problem-solving and communicating with key staff members and students regarding a multitude of issues, as well as organising (and designing promotional material for) events in collaboration with various committees across the student body. I find it very rewarding to be able to play a key role in improving the student experience.The appointment process for this role involved a speech to the student body at the Sixth Form’s Hustings event and a range of outreach activities to engage fellow students throughout the electoral period. -
Volunteer Gallery Assistant & Cinema UsherFirstsite Oct 2022 - PresentColchester, England, United KingdomI have been working as a gallery assistant since October 2022, answering visitor enquiries and providing information about exhibits. This has allowed me to communicate with a diverse range of visitors, as well as allowing me to further develop my team skills. -
Prefect & Junior Leadership Team MemberSt Helena School Colchester Sep 2021 - Jul 2022Colchester, England, United KingdomBeing a Prefect and Junior Leadership Team member during my time at secondary school allowed me to develop and demonstrate solid time management and prioritisation skills, as well as a highly methodical and accurate approach to completing tasks. Furthermore, I gained the ability to navigate challenging situations effectively and used my own initiative to support fellow students.
Caitlin Fraser Education Details
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The Sixth Form College ColchesterA-Levels
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Caitlin Fraser attended The Sixth Form College Colchester.
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Caitlin Fraser
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