Caitlin Garrity Email & Phone Number

Califon, New Jersey, United States

- Work cross-functionally with sales, marketing, and creative departments on marketing strategy- Develop and present quarterly customer-facing workshops- Create client communications and materials (e.g., newsletters, wellness observance calendar, etc.) - Collaborate with the development and leadership team members on client requests, product improvements, overall roadmap, and projects- Project manage data integrations, single sign-on, and import/exports- Perform Account Manager responsibilities as outlined in role below

Califon, New Jersey, United States

- Manage a portfolio of 50+ client accounts - Engage with the client from sales/implementation and provide ongoing support to drive engagement- Consult with clients to build effective wellness programs and efficiently leverage the Motivation Alliance platform to best fit their population's needs- Leverage various software platforms including HubSpot CRM, Azure DevOps, Microsoft Office, Slack- Create in-platform content (e.g. templates, release notes) to improve portal's ease of use- Analyze data to consult clients based on their defined success metrics and serve as their liaison - Write blogs on wellness topics in the “BSDI voice”- Forecast customer needs and upcoming wellness trends

East Hanover, New Jersey

- Spearheaded the MindBody software launch to the client’s 2,000+ fitness facility members across 3 onsite fitness facilities- Managed 20+ instructors and the $80,000 annual group exercise budget, strategically allocating funds to launch 2 new specialty programs on top of the 40+ weekly classes- Analyzed data and strategized with various departments for monthly reports and business plans- Designed and implemented a yearlong incentive program and developed all promotional materials - Trained members, led various group exercise classes, and conducted assessments- Created and promoted a variety of healthy initiative programs, including a yearlong program focusing on improving overall health and wellness- Personal trained members and led various Group Exercise classes- Conducted fitness assessments and prescribed corrective exercise programs- Enrolled new members and conducted facility, equipment, and program orientations- Supervised and maintained safety of fitness facilities

University Park, Pennsylvania

- Managed the closing of fitness facilities and directed employees to clean equipment and re-rack weights in a timely and efficient manner- Oversaw desk attendants and trainers to ensure their duties were being fulfilled- Resolved any issues concerning patrons

University Park, Pennsylvania

- Trained patrons with individualized workouts created specifically for their fitness goals- Introduced workout equipment and proper form to faculty/students through Fitness Orientations- Instructed assistant trainers- Performed same duties as assistant trainers

University Park, Pennsylvania

- Facilitated safe workout environments at the campus fitness centers and maintained sanitation of machines- Trained students by teaching them about proper form and taking them through a workout- Assisted with equipment and answer questions

Pennsylvania State University

- Assisted Biobehavioral Health faculty member and lab director Dr. Kamens with her research- Executed experiments with animal models- Utilized Microsoft Word and Excel programs to create tables, input data, calculate frequencies, and organize results and information

Rockaway Townsquare Mall, New Jersey

- Supervised zones of the store during peak seasons and trained seasonal workers- Studied sales techniques and product knowledge and utilized information to enhance customers’ experience- Earned “Employee of the Period” recognition multiple times by remaining first on the Sales Performance Chart