Caitlin Gust Email & Phone Number

Ontario, Canada

Toronto, Ontario, Canada

• Data Analysis and Conversion
• Prepared and organized critical reports for data conversion
• Converted legacy data from unstructured text/html files to a structured database format
• Entered data accurately into database software, and conducted thorough data checks to ensure accuracy and consistency
• Resolved discrepancies and obtained missing data for incomplete documents from the business
• Ensured data on the public website is displayed correctly and contains accurate informationTeam Leadership and Supervision

Toronto, Ontario, Canada

• Provided excellent service in every interaction to guarantee a superior customer experience
• Demonstrated the ability to multitask in a fast-paced environment while prioritizing time sensitive responsibilities
• Maintained a keen attention to detail to ensure accuracy of customer orders, special requests, and payments
• Capitalized on all opportunities to increase overall sales through product recommendations, upselling, promotions, and customer loyalty programs
• Assisted with inventory management for the bar and front of house

Toronto, Canada Area

• Responsible for team growth including job posting, interviewing, and hiring
• Managed bar staff, trained new hires, posted schedules, and implemented disciplinary procedures when necessary
• Improved operational effectiveness through the standardization of day-to-day procedures
• Accountable for the maintenance and troubleshooting of the IT systems, including the POS system and payment terminals
• Enforced safety regulations and ensured proper sanitation practices were followed
• Acted as liaison with vendors, partners, and customers

Etobicoke, ON

• Proven ability to effectively multitask in a fast-paced environment while prioritizing time sensitive responsibilities
• Maintained a sense of urgency to maximize customer capacity
• Capitalizing on all opportunities to increase overall sales through product recommendations, upselling, promotions, and customer loyalty
• Provided excellent service in every interaction to guarantee a superior customer experience