Caitlin Hoff Email & Phone Number

United States

• Support Mountain Division trainers and management teams• Act as subject matter expert for the Deliver function, specifically with training and process issues.• Educate and /or train employees in any changes in policies and procedures. • Responsible for divisional and system wide communication on procedural or process changes• Collaborate with Deliver team members and/or cross functionally to support the Deliver function• Assist with SOP suggestions and revisions• Initiate and lead projects to increase efficiency and streamline processes within the Deliver function• Created and developed training plans for the Deliver function.

Denver, Colorado, United States

• Lead trainer at Denver site• Created, developed, and implemented a new Denver specific training program within the parameters of Vitalant training program• Educate and /or train employees in any changes in policies and procedures • Trained Vitalant Sacramento Distribution team online and in person for the implementation of eProgesa and HWBO• Participated in eProgesa mocks and implementations • Have been a field trainer and Subject Matter Expert for several eProgesa and HWBO implementations• Develop and implement internal processes and procedures• Initiate and lead projects to increase efficiency and streamline processes within department• Act as resource to department staff• Support a seven-member team in daily departmental functions• Train and educate contracted hospitals on Vitalant policies and procedures• Assisted with SOP suggestions and revisions

Spokane, Washington, United States

• Developed and executed training plans for new software program cross-over for multiple departments • Participated in the implementation of new software program • Led in the site training of the new computer software program and Standard Operating Procedures• Assist in training new employees in the department Monitored quality assurance by following Standard Operating Procedures • Managed and adjusted workflow to provide Distribution with inventory needed within certain timelines• according to SOP’s for each product. • Perform routine and moderate complexity testing, and interpret test results • CLIA Task Qualified • Knowledge of routine preventative maintenance and operation of various laboratory machinery• Review receipt and testing documents for accuracy

Cheyenne, Wyoming, United States

• Developed and executed training plans for new software program cross-over for multiple departments • Participated in the implementation of new software program • Led in the site training of the new computer software program and Standard Operating Procedures• Assist in training new employees in the department Monitored quality assurance by following Standard Operating Procedures • Managed and adjusted workflow to provide Distribution with inventory needed within certain timelines• according to SOP’s for each product. • Perform routine and moderate complexity testing, and interpret test results • CLIA Task Qualified • Knowledge of routine preventative maintenance and operation of various laboratory machinery• Review receipt and testing documents for accuracy

Bachelor Of Arts - Ba, History

Associate'S Degree, Theraputic Massage

Graduated with Honors