Caitlin O'Connor, Mba Email & Phone Number

Caitlin O'Connor, Mba is a Strategic Business Operations Leader | Streamlining processes to optimize efficiency and profitability | Known for “getting the job done,” leading teams, and managing people and projects. at NORESCO. She possess expertise in data analysis, higher education, event planning, management, change management and 9 more skills. Colleagues describe her as "Caitlin demonstrated the ability to take initiative; whether it was asking to take on additional work or proactively identifying areas for improvement, she always stepped up to the challenge. She contributed to the success of many initiatives and projects. Cailin’s positive attitude and willingness to support others made a tangible impact on our team’s success and productivity. In addition to her initiative and teamwork skills, she exemplifies professionalism in all aspects of her work.… Show more" and "I have worked with a number of people at NORESCO for 14 years and Caitlin stands out as one of those individuals that is smart, efficient, loyal, professional and reliable. She was instrumental in keeping the department on track and clearly communicated to all members of the team. It is obvious that she was a great support to our VP and will be missed greatly. I am confident that Caitlin will excel in her next professional adventure."

Listed skills include Data Analysis, Higher Education, Event Planning, Management, and 10 others.

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  Business Operations Manager

  Noresco

  Apr 2021 - Present

  Led and mentored team of 7 cross-functional financial and administrative specialists to direct Accounts Payable (AP), Accounts Receivable (AR), Human Resources (HR), administrative, and operational department functions through July 2024.• Owned P&L of $350K, ensuring operational excellence for department of over 100 members.• Guided and project-managed essential new processes, policies, and procedures, assuring successful implementation. Oversaw training on these new processes.• Evaluated effectiveness of 24/7 call center and created business case for comprehensive restructuring, significantly improving performance and saving $250K+ annually.• Researched, selected, implemented, and customized streamlined Computerized Maintenance Management System essential for 125 contracts.• Enhanced response time by enabling phone app allowing employees access to work orders in real-time from phones. • Directed financial, budgetary, and forecast reporting to support senior decision-making, establishing foundation for annual department budget planning. • Managed reporting for monthly financial meetings with senior leadership, ensuring accurate budgeting for fiscal year.• Nominated for and participated in Women’s Working Group, enhancing inclusivity in recruiting, mentoring, and retention