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Caitlin Rivera Email & Phone Number

Strategic Technology Professional | Ensuring innovative ideas become a reality
Location: Hawthorne, New Jersey, United States 6 work roles 2 schools
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Role
Strategic Technology Professional | Ensuring innovative ideas become a reality
Location
Hawthorne, New Jersey, United States

Who is Caitlin Rivera? Overview

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Caitlin Rivera is listed as Strategic Technology Professional | Ensuring innovative ideas become a reality based in Hawthorne, New Jersey, United States. AeroLeads shows a matched LinkedIn profile for Caitlin Rivera.

Caitlin Rivera previously worked as Director, Member Experience Technology at Ima | Institute Of Management Accountants and Technical Development Manager at Ima | Institute Of Management Accountants. Caitlin Rivera holds Bs In Engineering Technology, Computer Technology from New Jersey Institute Of Technology.

Profile bio

About Caitlin Rivera

At IMA, my leadership in technology has been integral to enhancing member experiences and improving operational efficiencies. Our team has championed initiatives that have streamlined processes and bolstered member engagement, thanks to a collaborative approach with executive leadership.My tenure as Director of Member Experience Technology involved executing strategies that not only met but exceeded technology needs, fostering a culture of innovation. Through strategic vendor management and budget oversight, we've achieved significant advancements in service quality and technical execution.

6 roles

Caitlin Rivera work experience

A career timeline built from the work history available for this profile.

Director, Member Experience Technology

Montvale, New Jersey, US

  • Managed and led a team of technology professionals, providing guidance and coaching to enhance member experience.
  • Developed and executed technology strategies across multiple channels in collaboration with executive leadership.
  • Identified technology needs and opportunities for process improvement through collaboration with department heads.
Mar 2015 - Apr 2024

Technical Development Manager

Montvale, New Jersey, US

- Assisted in leading the implementation of an end-to-end Chinese Language experience for our users. This entailed database changes in our AMS to accept Chinese characters and modifications on the front end to display the translations. - Worked with staff and managers from various departments to identify opportunities for extending core systems to better.

Oct 2012 - Mar 2015

Senior Technical Specialist

Montvale, New Jersey, US

  • Led the technical team in migrating 5 legacy systems to a more integrated infrastructure, resulting in improved efficiency and cost savings.
  • Managed the conversion of data to a new Association Management System, ensuring accurate extraction and implementation, and serving as a liaison between vendors for effective communication.
  • Implemented an IT disaster recovery plan and identified $225,000 in cost savings through vendor contract renegotiation and finding more cost-effective solutions.
Apr 2009 - Oct 2012

It Technical Support Administrator

Montvale, New Jersey, US

- Managed the development and implementation of a reliable and functionally streamlined chapter management tool.- Managed the development and implementation of a systematic database mirroring server to relieve the live data server from excess traffic, resulting in more efficient processing.

Mar 2007 - Apr 2009

Junior Programmer

Montvale, New Jersey, US

- Work with vendors and third-party providers for the implementation and support of new technology.

Apr 2005 - Feb 2007

Web Consultant

Montvale, New Jersey, US

- Led the transition of approximately 160 Chapter Websites to IMA’s Hosting facility.- Updated and maintained websites monthly

Mar 2003 - Mar 2005
2 education records

Caitlin Rivera education

Bs In Engineering Technology, Computer Technology

New Jersey Institute Of Technology

Associate Of Arts And Sciences (Aas), Information Technology

Passaic County College
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What is Caitlin Rivera's role at their current company?

Caitlin Rivera is listed as Strategic Technology Professional | Ensuring innovative ideas become a reality.

Where is Caitlin Rivera based?

Caitlin Rivera is based in Hawthorne, New Jersey, United States.

What companies has Caitlin Rivera worked for?

Caitlin Rivera has worked for Ima | Institute Of Management Accountants.

How can I contact Caitlin Rivera?

You can use AeroLeads to view verified contact signals for Caitlin Rivera, including work email, phone, and LinkedIn data when available.

What schools did Caitlin Rivera attend?

Caitlin Rivera holds Bs In Engineering Technology, Computer Technology from New Jersey Institute Of Technology.

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