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Caitlin Rivera is listed as Strategic Technology Professional | Ensuring innovative ideas become a reality based in Hawthorne, New Jersey, United States. AeroLeads shows a matched LinkedIn profile for Caitlin Rivera.
Caitlin Rivera previously worked as Director, Member Experience Technology at Ima | Institute Of Management Accountants and Technical Development Manager at Ima | Institute Of Management Accountants. Caitlin Rivera holds Bs In Engineering Technology, Computer Technology from New Jersey Institute Of Technology.
At IMA, my leadership in technology has been integral to enhancing member experiences and improving operational efficiencies. Our team has championed initiatives that have streamlined processes and bolstered member engagement, thanks to a collaborative approach with executive leadership.My tenure as Director of Member Experience Technology involved executing strategies that not only met but exceeded technology needs, fostering a culture of innovation. Through strategic vendor management and budget oversight, we've achieved significant advancements in service quality and technical execution.
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Montvale, New Jersey, Us
• Managed and led a team of technology professionals, providing guidance and coaching to enhance member experience.• Developed and executed technology strategies across multiple channels in collaboration with executive leadership.• Identified technology needs and opportunities for process improvement through collaboration with department heads.
Montvale, New Jersey, Us
- Assisted in leading the implementation of an end-to-end Chinese Language experience for our users. This entailed database changes in our AMS to accept Chinese characters and modifications on the front end to display the translations. - Worked with staff and managers from various departments to identify opportunities for extending core systems to better meet the ongoing needs of the organization.- Liaise with internal and external clients to direct design, business resolution and technical requirements. - Worked with systems staff to identify and correct problems with workflow, data processing, and transactions.- Participated in technical design, development, troubleshooting and enhancements of applications.
Montvale, New Jersey, Us
• Led the technical team in migrating 5 legacy systems to a more integrated infrastructure, resulting in improved efficiency and cost savings.• Managed the conversion of data to a new Association Management System, ensuring accurate extraction and implementation, and serving as a liaison between vendors for effective communication.• Implemented an IT disaster recovery plan and identified $225,000 in cost savings through vendor contract renegotiation and finding more cost-effective solutions.
Montvale, New Jersey, Us
- Managed the development and implementation of a reliable and functionally streamlined chapter management tool.- Managed the development and implementation of a systematic database mirroring server to relieve the live data server from excess traffic, resulting in more efficient processing.
Montvale, New Jersey, Us
- Work with vendors and third-party providers for the implementation and support of new technology.
Montvale, New Jersey, Us
- Led the transition of approximately 160 Chapter Websites to IMA’s Hosting facility.- Updated and maintained websites monthly
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Caitlin Rivera is listed as Strategic Technology Professional | Ensuring innovative ideas become a reality.
Caitlin Rivera is based in Hawthorne, New Jersey, United States.
Caitlin Rivera has worked for Ima | Institute Of Management Accountants.
You can use AeroLeads to view verified contact signals for Caitlin Rivera, including work email, phone, and LinkedIn data when available.
Caitlin Rivera holds Bs In Engineering Technology, Computer Technology from New Jersey Institute Of Technology.
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