Caitlin Macgregor Email & Phone Number

Madison, Ct, Us

New Haven, Ct

Somerville, Ma

Project Manager in Operations with a focus in driving results, creating efficient processes, and facilitating inter-departmental communications and relationships. Manage major company initiatives, create plans that align with Company Objectives, stay on budget and timeline.

Somerville, Ma

• Deliver business support and advice for licensees through market analysis, recognizing sales trends, and evaluating reports• Execute assignments and special projects as both a team player and with full independence• Manage interdepartmental communications• Provide guidance to my team of one to ensure her development, success, and growth• Display adaptability by shifting priorities quickly to meet company and department goals

Cambridge, Ma

• Increased sales of a multi-million dollar restaurant by 9% in first year as General Manager• Managed all daily operations including inventory and ordering, hiring, scheduling, and payroll• Organized weekly meetings with management and ownership to discuss profitability and generate plans for improvement• Consistently achieved performance goals in team building, staff training, guest relations, and policies and procedures • Coordinated events of 20-175 people and generated return customers by thoughtfully planning for the full satisfaction of guests’ needs and desires • Negotiated contracts to guarantee business profitability and meet guests’ requirements• Created, sustained and perfected training programs to provide continuing education for the staff

Cambridge, Ma

As a Dining Room Manager and Private Events Coordinator I consistently achieve performance goals in team building, staff training, guest relations, and policies and procedures with enthusiasm and tenacity. I have had a direct influence on training programs and the policies and procedures as my co-managers and I developed all of these things for a brand new restaurant.I coordinate events of 20-175 people and generate return customers by thoughtfully planning for the full satisfaction of guests’ needs and desires. This requires constant interaction and communication with not only the guests, but all team players on my end, from the kitchen to the bar to the server staff. I negotiate contracts to guarantee business profitability and guest satisfaction by considering all details such as the date, time of year, length of event, number of people, and guest’s budget to determine profit and loss. It is important to make sure the restaurant can be profitable, but still able to cater to guests' needs. I prioritize assignments and special projects as both a team player and with full independence. It is crucial to be able to work within a team and make decisions together. Being able to think on my feet and make decisions on my own is just as important considering the fast-paced environment.I resolve issues nightly with the happiness of both guests and employees in mind. It is important to get creative in order to come up with balanced solutions.