* Assisting customers virtually through technical problems* Acting as a virtual assistant for a variety of national and international companies * Working quickly and calmly whilst dealing with emergency calls * Dealing with complaints and dissatisfied customers* Working with vulnerable customers and assisting them

* Providing customer service on a daily basis* Assisting customers with basic products and inquiries* Cash handling and operating a till* Selling tobacco, cigarettes and alcohol* Assisting other shops when needed* Working through stock and deliveries* Being involved in the opening and closing of the store

* Selling a range of alcoholic and non alcoholic beverages* Working unsociable hours in a fast paced and loud environment* Ensuring safety and cleanliness of the bar and surrounding area* Working in different bars in the premises* Promoting events on social media* Upselling drinks and products* Dealing with challenging influenced customers* Replenishment of stock

* Ensuring the shop floor is tidy and safe for opening hours* Following planograms to assist with the refitting of the store* Assisting with deliveries to reach daily targets* Pricing products and updating key details of the store* Helping customers on a daily basis

Worked in, checkouts, groceries, wines and spirits, promotions, chilled, general merchandise.