Caitlin Perkins Email & Phone Number

San Francisco, California, US

New York, New York, US

New York, New York, US

New York, New York, US

New York, New York, US

New York, New York, US

Jacksonville, FL, US

• Led team of Operations Coordinators responsible foronboarding and placement of associates in compliance withlocal, state and federal laws.
• Managed Salesforce Service Cloud queue supporting colleaguesand associates while maintaining service level agreements.
• Developed processes and procedures along with related trainingand communication to create efficiencies.
• Serve as primary liaison and escalation point between fieldcolleagues and back office departments, ensuring regularand effective communication as well as partnering toresolve back office challenges.

Jacksonville, FL, US

• Manage all day-to-day operations of the Austin office while maintaining common spaces, break rooms, and inventory.
• Support additional offices with operational functions as needed.
• Train and act as resource for new Operations Coordinators as issues and questions arise.
• Coordinate with various departments such as sales, payroll, accounts payable, client services, and HR compliance teams.
• Oversee onboarding of new hires by completing reference checks, processing paperwork, U.S. employment verification, W-4 forms, direct deposit requests, and account set up while meeting all federal and state compliance.
• Ensure all timesheets are submitted and approved by the appropriate parties, working directly with payroll for any exceptions.

• Oversee schedules for each of the three children including school, sports, extracurricular activities, appointments, and homework.
• Perform house upkeep, prepare meals and snacks, care for animals and run family errands such as grocery shop, pick up prescriptions, and take pets to the vet.
• Implemented time management, multitasking, communication and efficiency skills while maintaining a positive attitude.

Austin, Texas, US

• Directed after school and summer camp programs by creating staff schedules, weekly activity plans, supply lists, and providing hands-on staff training including proper supervision, safety procedures, positive guidance.
• Maintained all site paperwork such as fire and severe weather drills, playground maintenance checks, incident reports, medication forms, child behavior contracts, staff counseling forms, and snack log, exceeding.
• Organized special events and fundraisers resulting in increased involvement in and awareness of YMCA After School Program.
• Described by parents of the program as being organized, professional, friendly, compassionate, enthusiastic, thoughtful, attentive, and a positive influence.

Austin, Texas, US

• Performed all counselor duties and worked closely with the Site Director, contributing significantly to the direct supervision and administration of the program, resulting in smooth operation of the child care site.
• Developed and planned recreational and educational activities that promoted child learning, self-esteem, as well as parent communication and involvement.

Austin, Texas, US

• Assisted with the supervision of children, implementation of daily and weekly activities, and communication with parents and other staff.
• Led activities such as arts and crafts, organized games, science/math activities, and character development activities while helping with homework and reading.

Herzogenaurach, DE

• Built rapport with customers by establishing their needs and matching those needs with benefits of the product.

Mass Communication/Media Studies

High School

General Studies