Caitlin Reader Email & Phone Number

New York, Ny, Us

Directly supported the EVP of Data Science & Analytics (DS&A), his leadership team and their global group of more than 80 colleagues leveraging data analytics and machine learning to help American Express make educated decisions about investments and projectionsIntelligently managed scheduling for EVP and five VPs, ensuring meetings were conducted efficiently, meeting business needs while prioritizing the work-life balance of each leaderEffectively communicated complex technical concepts and business plans to a range of audiences, through visually appealing PowerPoint presentationsManaged operating expenses, including T&E, headcount and annual R&O planningLiaised with HR and other business partners to ensure operational excellence resulting in flawless execution on visas, semi-annual reviews, annual trainings, event expenses, and moreCoordinated global colleague development, engagement and recognition activities

New York, Ny, Us

Supported vendor implementation and optimization projects from a compliance perspectiveDesigned a scoring methodology that produced a normalized, comparable score for each of our 25+ vendors' performance, based on their scale and scope, which enabled intelligent decision making at the executive level. Produced monthly reporting outputs and insights from this scoring methodology.Represented our broader team for internal and external auditing of operational compliance and wellness.Developed and managed a multi-faceted Colleague Recognition program

New York, Ny, Us

Supported Vice President of Central Infrastructure and his team of 60 global colleagues providing the expertise and leadership required to identify, implement and optimize the network of global third-party servicing vendors for American Express membersLiaised between support teams in the areas of Intelligence and Research, Contracting, Technology, Performance Engineering, Project Management and Compliance Planned content, developed presentations for and conducted team meetings, town halls and leadership updates; wrote and designed all internal team communicationsWrote and designed training materials to help our broader team of 200+ colleagues understand how our network of vendors fits into American Express's comprehensive risk management programFacilitated annual planning and collaborated on a strategic team reorganization, was ultimately responsible for communicating and implementing organizational changes across the team

Worked with clients to finalize wedding plans; provided minute-to-minute management on their big day. Services included contract review and negotiation, budget and management for each client. Established working relationships with venues and wedding vendors to improve referral rates for each company.

New York, Ny, Us

Collaborated with small team to create and implement multi-channel marketing strategy. Managed email, direct mail, Playbill and advertising printer deadlines. Designed all HTML emails for the company and associated performing arts school. Oversaw subscription renewal efforts on a rolling basis. Managed media coverage including press events; video, graphic and written content for facebook, twitter, instagram and a blog.

Coordinated advertising trade agreements and revamped social media plan to increase exposure of the season, resulting in a fifteen percent increase in ticket sales from the previous season. Designed season programs and promotional materials, managed printer deadlines, and email and direct mail schedules.

Columbia, Mo, Us

Coordinated advertising trade agreements and revamped social media plan to increase exposure of the season, resulting in a fifteen percent increase in ticket sales from the previous season. Designed season programs and promotional materials, managed printer deadlines, and email and direct mail schedules. Planned and executed social events for the company.

Columbia, Missouri, Us

Conducted market research and synthesized insights on trends of the 13- to 17-year-old market. Strategized with a team of 10 students to produce fully-integrated advertising campaigns with heavy digital emphasis for national clients. Copy edited and proofed all team and agency materials. Collaborated on art direction and copy writing to create two 160-page planbooks outlining our campaigns.

Kansas City, Mo, Us

Collaborated with Graphic Designer on all playbills and outdoor, online, and print promotional materials. Developed a Young Professionals Initiative with a strategy increase ticket sales in the 21- to 40-year-old market. With two other interns, grew the Starlight Partnership Program by 400% through personal outreach. Planned and executed a week-long family event before shows that reached 2000+ children, on very limited budget.

Bachelor Of Journalism, Strategic Communication

Bachelor Of Arts, Theatre, Performance

Education record