I currently am a Senior Account Manager for RRD Digital within the CPG vertical. In my position on the Client Solutions & Service team, I provide our customers with consultative solutions through strategic planning that maximize value and results for their business and growth for our company. I work closely with both the sales team and the client and have a strong focus on upsell/resell and overall client health.

I currently am an Account Manager for Valassis Digital within the CPG vertical. In my position, I provide our customers with consultative solutions through strategic planning that maximize value and results for their business and growth for our company. I work closely with both the sales team and the client and have a strong focus on upsell/resell and overall client health.

As an Account Manager, I manage client accounts, implement online marketing campaigns, and provide support to help our clients achieve their business goals through highly targeted online advertising.

I currently am an Account Manager for MaxPoint. In my position, I generate media plans and manage key client relationships for online advertising campaigns. I develop creative solutions, track campaign performance and make optimization recommendations to ensure performance exceeds client expectations and delivers desired results.

As the Advertising Sales Account Executive for the News & Observer, I strive to maximize sales by advising clients through the ever-changing world of media and advertising. Primary responsibilities include: - An expert in N&O print and digital product lines. A strong sense of awareness for product and industry developments and keep pace with product changes especially in the digital arena.- Effectively analyze customer needs by gaining a deep understanding of my client’s business goals and matching those needs with the appropriate print and/or digital media product.- Advise existing clients on ways to continually maximize the effectiveness of their advertising and optimize their digital advertising campaigns.- Aggressively pursue new clients with intelligently compiled and professionally presented proposals.

As the Sales and Customer Service Manager, I oversee all customer service and sales operations, I work closely with our customers, designers and manufacturers to place and process orders, provide status updates, and trouble shoot problems as they arise. My primary responsibility is to meet our team sales goals and to ensure the customer’s satisfaction with Rosenberry Rooms.

As part of Telit's Sales Operations team, I served as the day-to-day contact for our distribution channel in North America. My primary responsibility was to ensure customer’s satisfaction with Telit.I worked closely with our field sales teams to provide comprehensive inside and external sales support to help close deals and win business. Primary responsibility include:Sales Order Administration• Process all customer orders accurately.• Monitor all open orders and advise customers of any changes in expected delivery dates in a timely manner.Sales Support• Worked with RSDs to ensure data is updated and complete in CRM system. Inside Sales & Customer Service• Pre-qualifed and distributed leads to relevant RSDs and/or Distribution partners.• Developed an introductory level of our product lines in order to actively assist customers and prospects in answering basic product and technical questions.• Ensured account retention by providing a high level of customer and sales support.• Responded immediately to customer inquiries/information needs and provides positive, courteous service to customers; answers questions regarding product line, prices, delivery times, warranty periods, customer service and credit/financing arrangements.

• Assisted in the implementation of Telit’s marketing strategies in North America with a strong focus on event planning and other tactical marketing activities. • Coordinated all aspects of Telit’s participation in corporate events and trade shows. • Wrote and edited internal and external publications including Telit's monthly newsletter, product brochures and other print and web materials. • Maintained Telit's centralized archive of presentations, marketing materials and communications.• Maintained Telit's CRM system and work closely with sales to ensure data quality.• Coordinated all marketing materials and sales samples, including fulfilling shipment requests, tracking inventory levels, and re-ordering materials.• Served as liaison between print suppliers, freelance talent, and various marketing services.• Managed Telit's co-op marketing program, tracked expenses and secured documentation from distributors and manufacturer’s representatives. • Completed marketing related projects including marketing reports, budgeting, conducting research, mass mailings, and other assignments as related to marketing.

• Retail Sales Associated for J.Crew - Crabtree Valley Mall in Raleigh, NC. • Effectively communicated with a variety of customers while providing excellent customer service and product knowledge.• Recognized as a top sales associate for overall sales and UPT in a highly competitive retail environment.

• Monitored ad campaigns and trafficed projects through the agency to ensure deadlines were met• Organized materials, coordinated with design staff, prepared timelines and wrote estimates for multiple projects• Worked closely with the account manager, production manager and creative designers to meet agency goals

• Assisted in creating, printing, and packaging customized stationary for the holiday season• Managed products through all phases of production including: ordering, development, production and shipment• Reviewed the companies financials and their current marketing and advertising strategies • Exposed to the ins and outs of a small start up company and the entrepreneurial mindset

• Organized and directed week long running camps for all levels of runners between the ages of 10 and 17• Combined technique, stretching, endurance, hydration, and race tactics to prepare runners for a 5k run