Jul 2023 - Present
AeroLeads people directory · profile
Caitlin Schepers Email & Phone Number
Specialist in communication, training/coaching & always busy developing myself
at
RDW
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Specialist in communication, training/coaching & always busy developing myself
Location
Assen, Drenthe, Netherlands
Company size
Who is Caitlin Schepers? Overview
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Quick answer
Caitlin Schepers is listed as Specialist in communication, training/coaching & always busy developing myself at RDW, a company with 1285 employees, based in Assen, Drenthe, Netherlands. AeroLeads shows a matched LinkedIn profile for Caitlin Schepers.
Caitlin Schepers previously worked as Senior behandelingsmedewerker at Rdw and Medewerker KCC at Rdw. Caitlin Schepers holds Lerarenopleiding Basisonderwijs (Pabo) / Opleiding Tot Leraar Basisonderwijs from Fontys Hogeschool Eindhoven.
Company email context
Email format at RDW
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RDW
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Profile bio
About Caitlin Schepers
After almost 10 years of experience in the world of customer contact trying out different roles, my focus has always been on communication as this comes natural to me. Developing myself through working at one of the fastest growing companies in Europe, where there was a lot of room for input. I gained experience in creating processes and analyzing results in search of possible innovations. I then got the opportunity to develop myself further in a leadership role and as a coach and trainer. My experience in building people up and seeing them reach new heights has inspired me to also grow myself even further. With my broad knowledge of many European languages and natural feeling for interacting with different kinds of people I’m able to work effortlessly with both customers and colleagues. I’m a true team player; building relationships by contributing what I can, however big or small, always doing what I say I will and leading by example. Curious by nature and eager to learn, I’m motivated by new challenges and learning new skills. To develop those skills I’ll always work vigorously, ever happy to receive feedback and guidance to help me steer my course.
Listed skills include Customer Experience, Microsoft Office, Teamwork, Project Management, and 14 others.
Current workplace
Caitlin Schepers's current company
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8 roles
Caitlin Schepers work experience
A career timeline built from the work history available for this profile.
Medewerker Kcc
Dec 2018 - Sep 2023
Lead Agent Customer Support (English, French & German Market)
- Operational planning & floor management- Performing quality reviews on e-mail and phone support- Reviewing language tests- Conducting job interviews with possible new hires- Training of new hires- First point of contact for questions of team members- Reporting on team and employee performance- Project management- Handling escalated (legal) cases and.
Oct 2017 - Sep 2018
Lead Agent Customer Support (Dutch & German Market)
- Operational planning & floor management- Performing quality reviews on e-mail and phone support- Reviewing language tests- Conducting job interviews with possible new hires- Training of new hires- First point of contact for questions of team members- Reporting on team and employee performance- Project management- Handling escalated (legal) cases and.
Aug 2016 - Sep 2017
Customer Support Agent (Dutch)
- Timely and correctly dealing with questions and/or complaints from sellers and buyers, via phone and email- Managing disputes and complaints with customers of varying nationalities- Consulting other departments and making sure feedback is provided in a timely manner- Pro-actively signalling and initiating possible improvements in order to prevent.
Feb 2015 - Jul 2016
Medewerker Retentie Afdeling
- Behoud van klanten die hun diensten willen beëindigen om variërende redenen- Technische ondersteuning en klantenservice voor alle verschillende producten en diensten- Op maat gemaakte oplossingen en sales aanbiedingen samenstellen die passen bij de situatie van de klant, daarbij ook het bedrijfsbelang mee wegen- Alle bijkomende administratie afhandelen.
Nov 2011 - Sep 2014
Administratief Medewerker
- Telefonisch contact zoeken met bestaande cliënten- Deze cliënten attenderen op financiële achterstand en de afhandeling hiervan in werking zetten- Informatie geven over diensten en regelingen- Afspraken maken en administratie verwerken- Werken met computerprogrammatuur
Sep 2011 - Oct 2011
Medewerker Meldkamer
- Binnenkomende storingsmeldingen per telefoon afhandelen- De gemelde storing analyseren, een directe oplossing aanbieden waarbij je de klant begeleidt bij de te nemen stappen of het maken van een afspraak met een monteur- Informatie verstrekken over producten en diensten, up- en cross-selling
Feb 2009 - Aug 2010
Team & coworkers
Colleagues at RDW
Other employees you can reach at rdw.nl. View company contacts for 1285 employees →
ME
Martin Eerhart
Colleague at Rdw
Amsterdam Area, Netherlands
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JB
Jan Bierman
Colleague at Rdw
The Hague, South Holland, Netherlands, Netherlands
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WK
Wilko Kuipers
Colleague at Rdw
Greater Groningen Area, Netherlands
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JP
Jan Peter Notebomer
Colleague at Rdw
Greater Groningen Area, Netherlands
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PV
Peter Van Velzen
Colleague at Rdw
Goes, Zeeland, Netherlands, Netherlands
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VL
Vera Lanting
Colleague at Rdw
Greater Groningen Area, Netherlands
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AK
Angelique Kloosterman
Colleague at Rdw
Zaandam, North Holland, Netherlands, Netherlands
View →
MV
Marco Vaessen
Colleague at Rdw
Eindhoven, North Brabant, Netherlands, Netherlands
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KV
Kim Van Driel
Colleague at Rdw
Tynaarlo, Drenthe, Netherlands, Netherlands
View →
EA
Emrah Akgül
Colleague at Rdw
Greater Groningen Area, Netherlands
View →
Martin Eerhart
Colleague at Rdw
Amsterdam Area, Netherlands
View →
JB
Jan Bierman
Colleague at Rdw
The Hague, South Holland, Netherlands, Netherlands
View →
WK
Wilko Kuipers
Colleague at Rdw
Greater Groningen Area, Netherlands
View →
JP
Jan Peter Notebomer
Colleague at Rdw
Greater Groningen Area, Netherlands
View →
PV
Peter Van Velzen
Colleague at Rdw
Goes, Zeeland, Netherlands, Netherlands
View →
VL
Vera Lanting
Colleague at Rdw
Greater Groningen Area, Netherlands
View →
AK
Angelique Kloosterman
Colleague at Rdw
Zaandam, North Holland, Netherlands, Netherlands
View →
MV
Marco Vaessen
Colleague at Rdw
Eindhoven, North Brabant, Netherlands, Netherlands
View →
KV
Kim Van Driel
Colleague at Rdw
Tynaarlo, Drenthe, Netherlands, Netherlands
View →
EA
Emrah Akgül
Colleague at Rdw
Greater Groningen Area, Netherlands
View →
4 education records
Caitlin Schepers education
Lerarenopleiding Basisonderwijs (Pabo) / Opleiding Tot Leraar Basisonderwijs
Fontys Hogeschool Eindhoven
Zang En Piano, Jazz En Pop
Havo Diploma, Cultuur En Maatschappij
Dr. Nassaucollege Quintus
Education record
De Veldkei
FAQ
Frequently asked questions about Caitlin Schepers
Quick answers generated from the profile data available on this page.
What company does Caitlin Schepers work for?
Caitlin Schepers works for RDW.
What is Caitlin Schepers's role at RDW?
Caitlin Schepers is listed as Specialist in communication, training/coaching & always busy developing myself at RDW.
Where is Caitlin Schepers based?
Caitlin Schepers is based in Assen, Drenthe, Netherlands while working with RDW.
What companies has Caitlin Schepers worked for?
Caitlin Schepers has worked for Rdw, Catawiki, Transcom, Cendris, and Energiewacht.
Who are Caitlin Schepers's colleagues at RDW?
Caitlin Schepers's colleagues at RDW include Martin Eerhart, Jan Bierman, Wilko Kuipers, Jan Peter Notebomer, and Peter Van Velzen.
How can I contact Caitlin Schepers?
You can use AeroLeads to view verified contact signals for Caitlin Schepers at RDW, including work email, phone, and LinkedIn data when available.
What schools did Caitlin Schepers attend?
Caitlin Schepers holds Lerarenopleiding Basisonderwijs (Pabo) / Opleiding Tot Leraar Basisonderwijs from Fontys Hogeschool Eindhoven.
What skills is Caitlin Schepers known for?
Caitlin Schepers is listed with skills including Customer Experience, Microsoft Office, Teamwork, Project Management, Quality Reviews, Marketing Communications, Coaching, and Sales.
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