Caitlin Stutler Email and Phone Number

• Oversee the management of the office inventory and order general and medical supplies through vendors. • Manage the functions of the billing process from issuing credits to debits on the patient billings. • Obtain needed patient documentation using state and federal medical programs in compliance with privacy laws.• Handle the insurance referral process and verify with carriers to ensure patients are authorized for insurance.• Process insurance reimbursements, check for accuracy and contact the insurance companies about discrepancies. • Work with area pharmacies faxing patient prescriptions and resolving any miscommunications with the pharmacy. • Answer phones, schedule appointments, and triage patient’s needs along with track and record patient information.

The Professional Co-Ed Business FraternityAttend professional, service, fundraising and brotherhood events. Member of the Service and Welfare Committee Spring 2009 and Fall 2009, Director of Internal Affair Fall 2010, and 5K committee member Spring 2011. Big Brother Spring 2009.

• Processed cash register sales accurately and efficiently, managing cash and debits equaling over $5000 on a daily basis.• Ensured each customer received outstanding service by providing a friendly environment while maintaining company protocol when handling customer issues, exchanges and refunds at the service desk.• Trained new employees one-on-one on the procedures of a cashier and the policies for the service desk.

• Accountable for cash management which averaged around $500 daily.• Trained new employees on food preparation, operating the cash register and health code standards and safety.• Provided polite and positive communication at front walkup windows; supervised a team around five employees delegating their daily tasks.• Tracked the day-to-day inventory of food and paper products; reported to the owner when supplies were needed.