Caitlin Tanner Email and Phone Number

As the only administrative employee of Tanner Custom Carpentry, I am responsible for coordinating and facilitation of residential construction projects from customer conception to completion in addition to running the back office of the company including all administrative and clerical tasks for the company behind the scenes. Some tasks include, but not limited to: -Vendor/subcontractor communication including procurement and delivery of materials and subcontractor scheduling and quality controlSketch and estimate projects using XactRemodel Create project budgets and perform job costing to keep project budgets on track Complete applications for permits and licensing Schedule building inspections and ensure permit compliance through project to obtain certificate of completion/occupancy Ensure quality work and cleanliness of jobsites during and after constructionPrepare and respond to requests for proposal and informationRead and interpret plans and blueprints for proper execution of projectsPoint of contact for internal and external communication both written and oralExecute and maintain all necessary project paperwork such as contracts, change orders, permits, purchase orders, engineering, and inspectionsInsurance compliance, reporting, and tracking Advertising and marketingLead follow-ups and initial customer meetingsAssist with design and concept for customer projects Accounts payable and receivable Tracking and reporting of all income and expenses using QuickBooksIT support Maintain staff calendars, trainings, meetings, and events *Key Achievement: converted the entire company and all processes to digital; including the creation and implementation of several spreadsheets for job tracking, costing, and customer/project files

Facilitation of construction projects from a job lead to a certificate of completion, involving detailed coordination between contractors, vendors, customers, insurance companies, mortgage companies, and internal company staff or corporate office for projects ranging from $1,000 - $500,000. Before, during, and after that process involves many tasks, including but not limited to:-Vendor/subcontractor communication including procurement and delivery of materials and subcontractor scheduling-Point of contact for internal and external communication both written and oral-Execute and maintain all necessary project paperwork such as contracts, change orders, permits, purchase orders, engineering, and inspections-Accounts payable & receivable prepped and forwarded to accountant -Assist with creation of project budgets to meet corporate profit margin expectations and job costing throughout project to ensure budgets remain on track (labor, materials, and subcontractors) -IT support for department-Maintain staff calendars, trainings, meetings, and events-Managing vendor/contractor relationships-Complete applications for licenses and permitting and ensure permit compliance through project to obtain certificate of completion/occupancy*Key Achievement: Assisting corporate software developers in creation of subcontractor compliance module now used in all SERVPRO Franchises.

Maintenance Coordinator ║November 2010 – May 2015Vendor/subcontractor communication-Point of contact for internal communicationContract preparation and management-Insurance compliance, reporting, and tracking-Requests for information and proposal-Federal and state labor reporting such as Davis Bacon wage rates-Creation and distribution of purchase orders and work orders-Submittal of department payroll, accounts payable, and receivable-Coordination of maintenance for 1,300 units -Credit card & petty cash management- Assist department manager with budget creation & management-IT supportMaintain staff calendars, trainings, meetings, and eventsMaintain comprehensive needs assessment for 13 properties-Inventory purchasing and managementMaintenance Administrative Assistant ║ September 2010 – promotion in November 2010 Assist maintenance coordinator with daily clerical tasks as necessary On-site Property Manager ║ September 2010 – promotion in November 2010Point of contact for residents of 72 units including transmittal of work orders and unit turnovers (move out and move in inspections) -Assist housing coordinator with tenant files and annual re-certificationsTemporary Housing Administrative Assistant ║ June 2010 – promotion in September 2010Assist housing coordinator with tenant file creation and upkeep and low-income housing eligibility re-certification verification

General customer service for restaurant and bowling customers to include receiving orders, serving food and beverages, and assist with anything to improve customer experience ∙ high focus on sales and customer service