Caitlin Bancroft Rsw Email & Phone Number

Toronto, ON

Accountable for leadership in funder contract compliance, performance accountability, program evaluation and improvement, and optimization and growth of Counselling Services at CHS

Toronto, ON

Supported the implementation of a quality improvement system and achievement of accreditation status by effectively and efficiently coordinating improvement plans and activities across the organization.

Toronto, ON

Toronto, ON

• Acting as a dynamic and effective agent of change for justice-involved youth, created and facilitated engaging, structured group programming designed to motivate youth to change to more pro-social behaviour, attitudes.
• Created and facilitated training programs for internal and external staff (case note documentation, motivational interviewing)

Toronto - Canada & Bermuda Territory

• Served as a resource to social service units across Canada in optimizing their operational excellence, managing projects of various natures, and ensuring high standards of performance. Tasks and outcomes included:
• Conducting operational reviews of service delivery sites regarding organizational structure, corporate culture, program delivery and client service, space utilization, management style, data management, etc, → leading.
• Leading accreditations to evaluate social services units’ compliance with operational standards and practices → leading to more effective operations based on legislation, organizational policy, and industry best.
• Representing TSA nationally in matters related to corrections, justice, and public safety → established effective working relationships with government and partner agencies, brought The Salvation Army’s interests.
• Providing oversight for TSA’s internal national accreditation program → brought forward increased awareness of and compliance to standards and procedures by social services units across the country resulting in an.
• Managing accreditation revision project → led to a vastly upgraded set of standards, documents, computer system, training materials, and processes, as well as a modified client-centred approach to supporting units.

Downtown Toronto

• Following intensive training by the Correctional Service of Canada, I facilitated small groups of offenders on federal parole who demonstrated deficits in targeted areas. Employed a variety of delivery styles which.
• The Reasoning & Rehabilitation Program included problem solving, creative thinking, critical reasoning, and social skills.
• The Counter-Point Program used Rational Emotive Behaviour Therapy to target offenders’ criminogenic attitudes, values, and beliefs that lead to their offending behaviour.
• The Anger & Emotions Management Program provided participants with a variety of skills to reduce their anger arousal, and teaches Rational Emotive Behaviour Therapy to restructure thinking resulting in a reduction of.

Toronto

I managed an extremely diverse caseload of 150+ clients in downtown Toronto who had been court-ordered to perform community service. Responsibilities included assessing, placing and monitoring clients, liaising with community agencies and probation officers, keeping detailed case notes and writing reports, and appearing in court.

Toronto, Ontario, Canada

student placement

Toronto, Ontario, Canada

student placement followed by part time employment

Toronto, Ontario, Canada

student placement followed by part time employment

Bsw, Social Work

Certificate, Management

Sociology

Certificate, Motivational Interviewing

Program Facilitation, Cognitive Skills, Anger Management, Anti-Criminal Thinking, Rational Emotive Behaviour Therapy