I provide business, marketing, and leadership consulting to clients, businesses, and start-ups utilizing foundations of Design Thinking and Lean concepts.

Develop and implement multi-channel marketing strategies to reach diverse guest types. Curate community relationships by leading public relations and engaging at community events to grow and serve our city through catering, fundraising, and donation. Manage the Catering Team personnel and logistics daily, both hands-on and strategically. Prepare consistent goals, calendars, and procedures for implementing our Operator’s vision. Analyze data pertaining to our Mobile App and Online Engagement to track trends.

Leveraged creative tools to enhance our digital presence. Developed community relationships through giving and partnering. Researched and implemented new marketing tools and initiatives. Created inventory tools to better track marketing efforts and expenses.

Evaluated risks and processed a variety of policy requests. Collaborated with colleagues to continually improve the efficiency of processes. Troubleshot and resolved stakeholder issues through several communication channels.

Created a completely new position for MedPro as a liaison between sales and underwriting. Guided potential clients through the application process and closed the sale. Communicated with clients on questions and concerns regarding applying for and gaining insurance. Assisted with different underwriting tasks as needed.

Provided clean data on potential prospects for our sales team to contact. Created and distributed promotional material for the Health Care Professionals (HCP) division. Conducted the distribution of marketing material for the ChiroPreffered brand. Generated reports of sales processes and assisted with distributing leads to producers.

Analyzed and maintained CRM database systems for our clients. Scripted rules and processes for building a new CRM system for our company. Assisted in the creation of event inquiries and collection of attendee information.

Supervised associates in daily tasking, including balloon maintenance and store recovery. Regulated daily financial paperwork and controlled inventory through count systems. Trained new employees on technological systems and operations.

Managed small projects, such as planogram revisions, freight days, and seasonal development. Assisted with frequent customer service issues to resolve conflicts and provide alternative options.

Worked with a team of fellow associates to complete daily balloon orders and maintain the store. Facilitated knowledge to customers of Party City product information and current availability.