Caitlin Ball Email & Phone Number

Atlanta, Georgia, US

• Territory Campaign Management: Subject Matter Expert over eight Kroger accounts spanning over 500 store locations
• Team Supervisor & Mentor: Manage, mentor and direct a team of 6-8 people. Assisted in the training of 60+ new hires during Kroger onboarding.
• Leadership. Perform day-to-day leadership tasks to ensure deadlines are executed
• Project Management/Delivery: Effective at reading and managing complex marketing calendars across multiple accounts to communicate project scope, detailed schedules, KPIs, issues, risks and resources in support of all.
• Process Improvement: Introduced several new processes and workflows which cut workflow processes in half

Indianapolis, IN, US

• Assist the Director of Marketing & Business Development and Assistant Director of Marketing & Business Development
• Managed and executed impactful events such as Back-To-School, Mall-wide Trick-or-Treating, Caring Santa/Bunny, Hoppin’ Spring Brunch
• Work closely with key retailers as a part of the Marketing Strategy
• Create and execute a Dining Strategy to enhance the exposure of the 23 dining retailers at The Florida Mall
• Create and execute a Social Media strategy to showcase The Florida Mall as the only family shopping destination in Orlando
• Create social media content that is impactful and shares the story of The Florida Mall

Indianapolis, IN, US

• Generated $2,000 in SBV for a Southeast Classic YoYo Championship in August of 2015
• Exceeded the Simon Youth Foundation goal for Town Center at Cobb by over $1,000 for the first time in Town Center at Cobb history
• Assisted in the training of other Marketing Administrative Assistants in the Atlanta area
• Oversee the invoicing and payments from local advertisers and vendors at Town Center at Cobb
• Coordinate Marketing events, Simon Kidgits Club events and tenant meetings
• Organize the Paint the Mall Pink Girls’ Night Out Fashion Show with Breast Cancer survivors and retail tenants such as Belk, Macy’s & Sephora for the second year

Indianapolis, IN, US

• Assist the Director of Marketing & Business Development at Town Center at Cobb
• Coordinate event Paint the Mall Pink which is a Breast Cancer and Women’s Health Awareness event
• Encourage tenant participation for all events held by Town Center at Cobb
• Collaborate with the coordination of Simon Kidgits Club events and gift card promotions
• Operate and update social networking websites such as Twitter, Facebook, and Instagram manually and/or through Hootsuite
• Post tenant sales and promotions, jobs, and events to the mall website

• Oversaw the processing of 2000+ articles of clothing on a daily basis
• Provided outstanding customer service
• Addressed customer questions and concerns
• Interviewed potential employees
• Managed financial transactions and totaled inflow of money at the end of the day