Caitlin Mccabe Email & Phone Number

Pittsburgh, Pennsylvania, United States

Pittsburgh, PA, US

• Develop, update, and maintain user documentation for Panopto, providing clear instructions and explanations for users of different technical abilities; audit articles as needed.
• Script, film, and create how-to video content for Panopto articles.
• Primary Admin/Moderator of the Panopto Community Forum
• Collaborate with application support, development engineers, customer success advocates, and cross-functional teams to ensure the documentation's accuracy and relevance
• UX Writing: Ensure consistency and clarity between in-product language and documentation, and deliver concise and user-friendly language in Panopto's products
• Review and approve public-facing language in the Root Cause Analyses (RCAs)

Pittsburgh, PA, US

• Assisted the Director of the Information Networking Institute (INI) with official communications, delivering effective and engaging content.
• Developed educational and technical materials and presentations for diverse audiences, including curricula-related content for print and web formats (e.g., student handbooks, curriculum sheets), letters and official.
• Collaborated with various stakeholders to gather information and ensure accurate and compelling content in alignment with organizational goals.
• Ensured clarity, consistency, and adherence to brand guidelines in all written materials produced.

Pittsburgh, PA, US

• Provided comprehensive administrative support to the Student Life Office, directly assisting the Director for Upperclass and Greek Houses and six Housefellows/Coordinators of Student Life.
• Facilitated logistics for meetings, conferences, travel arrangements, and retreats.
• Drafted, edited, and proofread correspondence, maintaining consistent quality and professionalism in all written communications.
• Drafted, edited, and proofread comprehensive reports regarding the academic performance of fraternity and sorority members of Greek Life at Carnegie Mellon.
• Managed administrative tasks, including work allocation to student staff, statistical report compilation, and graphic design support.
• Assisted with the university community standards process, ensuring confidentiality in handling reports and data, and coordinating judicial board hearing logistics.

• Ensured smooth day-to-day office operations at The Midwife Center for Birth & Women's Health.
• After promotion to Client Services Manager in 2012, managed three Client Services Associates.
• Oversaw client information maintenance and promptly responded to all incoming emails to the Center's main information address.
• Collaborated with upper Administrative staff members to ensure the continued success and maintenance of the organization.

Pittsburgh, PA, US

• Filmed campus and community events; edited news clips; produced a final copy of work.
• Assisted broadcast and film students with media projects; trained students in use of equipment
• Organized studio equipment and scheduled usage for maximum efficiency.

Pittsburgh, PA, US

• Acted as an assistant in the Dean's office
• Created confidential documents; managed documents (sort, categorize, file).
• Managed and screened incoming telephone calls

Pittsburgh, PA, US

• Assisted in the management of a bed and breakfast affiliated with Chatham University.
• Handled all calls coming into the general University phone line; answered inquiries regarding campus life
• Transferred calls to members of the Chatham University community.

Pittsburgh, Pennsylvania, US

• Worked on assignment with reporters and photographers covering Pittsburgh area news
• Managed the News Desk; handled news hotline.
• Analyzed news coverage by competing stations to improve station coverage

Pittsburgh, PA, US

• Researched news topics; wrote feature and local interest articles.
• Reported on local news stories
• Shot photographs to accompany feature and front-page articles.
• Assisted with News Office work flow; participated in editorial staff meetings.

Bachelor Of Arts - Ba, Professional Communications- Print & Broadcast Journalism (Minor: Spanish)

Certificate, Intermediate Spanish Language

Hs Diploma