Caitlin Reid Email & Phone Number

Ann Arbor, Mi, Us

San Luis Obispo, Ca, Us

- Tutor students from 2nd grade to high school in subjects such as math, science, and reading, developing customized lesson plans, quizzes, and review sessions.- Utilize AI tools to create diagnostic quizzes, track progress, and adapt lessons to student learning styles and interests.- Build rapport with students and parents by fostering engaging, supportive learning environments, especially for neurodivergent learners.- Offer personalized strategies and tools to support learners with ADHD, dyslexia, and other neurodivergences.- Stay flexible and organized to manage multiple sessions, ensuring students meet their individual educational goals.

Huvi Learn provides inclusive filmmaking education and resources for neurodivergent self-learners.- Develop educational content designed to engage learners in creative fields, including filmmaking, photography, and digital storytelling.- Own and execute the product development and launch cycle for neurodivergent-friendly filmmaking activity books and other accessible learning resources.- Incorporate AI tools into content creation and management, helping streamline curriculum development, video production, and material distribution.- Lead video tutorials and educational workshops, blending AI-supported techniques with traditional methods to enhance teaching efficiency and student engagement.- Develop strategic initiatives to integrate AI into Huvi Learn’s educational offerings, focusing on improving user experience and personalizing learning paths.- Manage partnerships and collaborations with educators, exploring innovative ways to combine technology with creative arts education.

Clarkston, Michigan, Us

- Assist patrons of all ages and backgrounds by providing exceptional customer service, ensuring access to library resources, and answering inquiries.- Manage the circulation of books, media, and other materials, including check-ins, check-outs, and renewals.- Organize and maintain library collections, ensuring materials are accurately shelved and readily accessible.- Support public programs by promoting events, assisting with program logistics, and contributing to community engagement efforts.- Enhance the library’s welcoming environment through attentive communication and thoughtful problem-solving.- Develop strong interpersonal skills by engaging with diverse visitors, fostering connections, and contributing to the positive library experience for the Clarkston community.

Huvi Productions is a full-service video production company providing videography, filmmaking workshops, and independent filmmaking services across Michigan. 'Huvi,' is the Finnish word for 'joy', representing the attitude Caitlin and her collaborators bring to creative projects- Manage all phases of video production from concept to final delivery, ensuring brand messaging and high-quality multimedia content across various platforms.- Collaborate with clients to create visually compelling stories that align with their target audience and business goals.- Use AI tools in editing workflows for time-saving processes, while maintaining a balance with traditional post-production techniques.- Build and sustain client relationships, enhancing brand visibility through strategic content and social media campaigns.- Oversee creative direction, including video shoots, sound design, and final edits for marketing campaigns and social media.

Providing professional video production services to independent films, live events, and commercial shoots.- Film, edit, and produce video content for independent films, promotional videos, and social media campaigns.- Partner with brands to elevate their digital presence by creating dynamic video content tailored for social media.- Shoot and edit event photography for live events, delivering high-quality images that capture key moments.- Maintain strong client relationships, ensuring the final products met creative vision and quality standards.

The Michigan Animal Rescue League (MARL) is a nonprofit animal shelter dedicated to finding permanent homes for cats and dogs.- Ensured each cat received the proper nutrition and clean water based on their individual needs.- Maintained a clean, hygienic environment in the cat rooms and cages, following MARL's health and safety protocols.- Managed inventory for laundry and cleaning supplies to keep animal areas well-stocked and sanitary.Monitored and recorded daily free-time activities to ensure all cats had adequate time outside their cages.- Documented behavioral observations to support staff in identifying suitable adoption candidates and addressing health concerns.

Newark, California, Us

Acquired by Moody's in 2021, RMS is a leading global provider of risk modeling and analytics software for the insurance industry.- Led go-to-market strategies for a portfolio of 50+ catastrophe models and directly supported SaaS and other Models products, contributing to $150M+ annual contract value (ACV).- Launched four new products, including a SaaS platform and a new catastrophe model, increasing market penetration in conservative, risk-averse sectors.- Developed tailored marketing strategies targeting decision-makers, shifting the focus from end-users to drive adoption and retention.- Collaborated with cross-functional teams to create high-impact marketing assets like client stories, webinars, and videos, aligned with company messaging.- Managed end-to-end product marketing launches, overseeing messaging, collateral development, and stakeholder engagement.- Spearheaded the creation of customer success stories, demonstrating ROI and value propositions to prospective clients.- Enhanced RMS's digital presence by improving website copy, design, and SEO performance, contributing to a more user-friendly experience.- Directed RMS’s annual conference marketing activities, coordinating 75+ SMEs across 10+ stakeholder groups.

Newark, California, Us

Acquired by Moody's in 2021, RMS develops cutting-edge software for risk management across insurance sectors.- Led an API Support Working Group to improve support processes and increase internal expertise in new API products.- Collaborated across departments (Product Management, Development, Deployment) to identify skills gaps and provide effective training for client support teams.- Managed the support requirements and training materials for the launch of a new Location Intelligence API product, ensuring seamless integration for clients.- Played a key role in cloud environment upgrades, running manual validation tests and troubleshooting issues to ensure smooth deployments.- Improved product support by rewriting TestRail Use Cases and providing accurate, user-friendly documentation for internal and external stakeholders.- Built deep relationships with clients, gaining insights into their business environments to offer tailored support solutions.

Newark, California, Us

Acquired by Moody's in 2021, RMS provides industry-leading risk analytics software, supporting global insurers and financial institutions.- Improved global technical support capacity by training technical analysts in the U.S. and India, establishing local expertise for RMS’s web-based application.- Created and managed an internal Wiki for critical product support information, filling knowledge gaps and improving team efficiency.- Fostered communication and knowledge transfer between global support teams, leading regular video calls to align strategies.- Assisted in deployment cycles, conducting User Acceptance Testing and participating in cross-departmental meetings to identify and resolve platform issues.- Developed clear and diplomatic client messaging to resolve complex or sensitive issues, improving client satisfaction.

Newark, California, Us

Acquired by Moody's in 2021, RMS specializes in catastrophe risk models and solutions for the global insurance industry.- Acted as the U.S. Lead Analyst for Specialty Models, including Marine Cargo, Industrial Facilities, and Builder’s Risk models, managing client inquiries and liaising with SMEs.- Developed and maintained an internal Wiki for the newly launched Marine Cargo model, ensuring all team members had access to up-to-date support information.- Supported key RMS events such as the 2018 Event Response Team and the 2017 Europe Flood and North Atlantic Hurricane Readiness Teams by performing validation checks on product updates.

- Increased visibility of The Nature Conservancy through outreach, community service, and networking events.- Supported the planning and execution of the 2012 annual benefit gala, Cocktails Under the Canopy, raising $110,000+ for the LEAF program.- Organized volunteer efforts and crafted boutonnieres/corsages for event participants, ensuring high engagement.- Contributed to gift bag ideas with eco-friendly air plants, and drafted care instructions for attendees.- Assisted with silent auction setup, tracking bids, and guest check-in.

New York, Ny, Us

- Developed U.S. visa and green card petitions for world-class researchers, athletes, and artists.- Wrote detailed client profiles to clearly describe technical achievements in simple language, establishing their prominence within their global community. Client backgrounds included globally recognized institutions (CERN, DESY, Oxford, ...) and artistic fields such as avant-garde cinema and high fashion design- Managed relationships with multicultural clients, ensuring high client satisfaction.- Handled a high-volume caseload, meeting federal deadlines while delivering accurate results.

- Pioneered NASA DEVELOP program at IRI/Columbia hub (Winter 2013); promoted to Center Lead (Summer 2013).- Directed a team producing videos, technical reports, and outreach content (brochures, PowerPoint presentations, posters) on NASA satellite data and environmental research.- Created video-making tutorials that improved production quality across the NASA DEVELOP program.- Managed three research projects, oversaw four interns, and fulfilled administrative duties.- Analyzed satellite data to assess environmental factors affecting disease transmission in Sudan and Ethiopia, with findings presented to NASA HQ and published in IEEE Earthzine.- One of three interns nationally selected to present research at NASA DEVELOP’s Closeout Conference at NASA headquarters, to audience of 150 NASA scientists and administrators, and livestreamed on YouTube.RESEARCH- Used NASA satellite/remote sensing and public health data obtained from partner organizations, in order to determine effects of environmental factors on transmission of leishmaniasis epidemics in Sudan. Research was used to improve risk management efforts and tools- Confirmed relevant environmental factors for leishmaniasis in Sudan and enabled collaboration and partnerships among regional actors (World Health Organization, Doctors Without Borders, Columbia University, the Sudanese Ministry of Health, and University of Maryland Eastern Shore). - Report was Published in NASA IEEE Earthzine, Earth Observations for Health; abstract accepted to American Geophysical Union 2014 Fall MeetingVIDEO AND PROJECT INFORMATIONhttp://www.earthzine.org/2013/07/22/of-sandflies-and-men-environmental-factors-contributing-to-kala-azar-outbreaks/

- Planned two events (Financial Market Solutions for Climate Change and Energy Policy Issues; and The Future of International Climate Change Policy) in the Climate Change Solutions Lecture Series, including panel recruitment and speaker management.- Managed logistics, venues, and catering, and drafted speaker briefings and panel questions.- Recruited high-profile speakers, including UN representatives, scientists, and journalists.

The NASA DEVELOP National Program fosters an interdisciplinary research environment for interns to work on applied science research projects under the guidance of NASA and partner science advisers: http://develop.larc.nasa.gov/LEADERSHIP- Pioneered the DEVELOP program during its first term at the IRI hub.- Produced the "best research video since the program started" and technical content, which were used for budgetary discussions at NASA and IRI.- Authored guides and manuals for navigating the NASA DEVELOP program and IRI equipment to assist future interns, improving program continuity and resource accessibility.- Conducted research on malaria transmission in Ethiopia using NASA satellite data, enhancing the accuracy of predictive tools used by the IRI Data Library.- Presented research to IRI scientists and staff at bimonthly IRI SeminarRESEARCH- Worked individually on research project. Used NASA satellite/remote sensing and public health/epidemiological data obtained from partner organizations (including the Earth Institute and the Center for National Health Development in Ethiopia) environmental factors on transmission of malaria epidemics in Ethiopia, in order to develop and improve risk management tools- Confirmed relevant environmental factors for malaria transmission in Ethiopia- Results improved the accuracy of the IRI Data Library Malaria Early Warning System in Ethiopia, which enables reallocation of life-saving and cost-reducing preventative measures within resource-poor areas of EthiopiaVIDEO AND PROJECT INFORMATIONhttp://www.earthzine.org/2013/04/03/utilizing-nasa-eos-to-improve-early-warning-and-mitigation-of-malaria-in-ethiopia/

The Urban Climate Change Research Network (UCCRN) is a consortium of individuals and institutions dedicated to the analysis of climate change mitigation and adaptation and energy issues from an urban perspective.- Managed UCCRN's social media channels (Facebook, Twitter), using HootSuite to promote climate change mitigation and urban issues.- Wrote abstracts and updated website content to enhance communication on climate change research.- Assisted in organizing the UCCRN database, streamlining membership communications.

NYC MEDP was a nonprofit, member-based organization funded by the NYC Department of Sanitation (DSNY). It strengthened NYC’s materials exchange and reuse sector by researching, connecting, supporting and promoting nonprofit organizations engaged in reuse in NYC- Recruited new member organizations and improved member retention through marketing and outreach initiatives.- Organized NYC’s 5th Annual Reuse Sector Conference, featuring keynote speaker Ralph Nader and attended by 200+, including event logistics and managing event photographer and videographer.- Collaborated with web developers to enhance the MEDP website’s usability based on member feedback.- Drafted and distributed quarterly newsletter to members and quarterly reports to DSNY.- Coordinated special topics workshops, including, “Don’t Let the Donated Bedbugs Bite” in conjunction with NYC Department of Health and Mental Hygiene- Drafted and edited program booklet speaker’s guidance briefings, and panel questions.- Provided speaker management for Mr. Nader before and during event.

Blue Water Grill was a popular seafood and American cuisine restaurant in New York City, known for its upscale dining experience and live jazz performances in a historic Union Square setting.- Reconciled daily earnings of $50K+, managed payroll and HR compliance for 180 staff members, and coordinated paperwork for new hires.- Resolved customer disputes and improved internal communication between departments.- Maintained meticulous records and implemented organizational improvements to enhance productivity.

Quality service in restaurants ranging from fine dining to trendy bistros, corporate chains, and more.- Multitasked successfully while remaining professional and courteous in fast-paced team-centric environments.- Ensured customer satisfaction by remaining accessible, friendly, and highly organized, with a talent for quickly resolving issues prior to escalation.- Maintained menu knowledge and made recommendations to enhance guest experiences.

• Geo 344 - Sustainable and Fossil Energy: Options and Consequences: Scientific principles and concepts of sustainable and fossil energy sources - Studied various forms of power generation (nuclear, natural gas, coal, wind solar, hydro power, and more) through hands-on projects and on-site visits throughout Wyoming and Idaho• Geo 116 - Introductory Geology in the Rockies: Introduction to modern earth sciences. - Course included lecture, research project (including final paper and presentation), and on-site visits in the Tetons, Yellowstone National Park, and throughout Montana, Idaho, and Utah

• EEB 381 - General Ecology: the study of factors influencing the distribution and abundance of organisms in nature - Designed and executed a research project (including final paper and presentation) over one month, utilizing the resources and expertise available at the UMBS field station

Ann Arbor, Mi, Us

- Supported member services, ticket sales, concession stand sales, and customer service

- Learned about, cared for, and ensured a pleasing presentation of plants and associated merchandise.- Answered client questions effectively and with a good attitude.

- Taught English to children at a women’s educational center, while improving conversational Spanish skills.

Master’S Degree, Climate And Society Http://Climatesociety.Ei.Columbia.Edu/

Bachelor Of Science, Program In The Environment; Specialization: Coping With Global Disturbances And Climate Change

Trade Certificate, Media Production