Caitlin Farr Email & Phone Number

Regional West

•Team Leadership | Managing a team across 15 states to deliver high quality service within the duties of project management, change management, contract negotiations, and data translation•Sr Level Project Management | Execution of high profile partnerships on the market level, including the OpenTable x Visa Dining Collection launch, gaining national recognition and press coverage•High-Touch Negotiation | Working with senior level clients and prospects to draft and execute contracts with a focus on conflict mitigation, compliance, empathetic communication and long term harmonious partnerships•Escalation Management | Strong track record of owning the process of de-escalation of complex issues. Includes acting as a liaison between multiple departments and organizations to identify and resolve the core issues that are amplifying the roadblock to resolution

Hawaiian Islands

•Change Management Coordination | Design and implementation of new systems and processes for businesses. Working with clients to seamlessly integrate new technologies and operational structures while maintaining the integrity of the clients brand and reputation•Project Management | Execution of events and go-to-market strategies for high profile projects and elite clients•Marketing strategy and implementation | Working with executive teams to analyze data and trends to strategize precision focused marketing campaigns supported by historical trends and forecasting.•Reputation Management | Acting as the face and voice of a global organization within smaller markets to nurture and support brand cohesion and cross partnership alignment•Contract Negotiation | Developing and negotiating contracts with respect to each party's business needs. Includes forecasting short and long term goals of each vested participant to ensure every party member feels heard, represented and supported throughout the process•Managing Client Accounts: Managing a portfolio of 300+ client accounts, including developing new business, maintaining client relationships, and ensuring clients stay engaged and supported during the duration of our contract

Hawaiian Islands

•Responsible for the growth of market share and revenue of OpenTable services in the state of Hawaii. Consistently exceeding goals for each month, quarter and year.•Selected for task-force work in major markets due to skills at high-level negotiation, ability to overcome competition and ability to communicate and connect with a wide variety of personality types. Major markets include Los Angeles, Seattle, Portland, Orange County and British Columbia•Known for ability to succeed within depressed sales territories, difficult economic conditions, and highly saturated business markets.•Train and mentor new hires to cultivate a supportive work culture that focuses on results, long standing relationships, and high employee retention rate.•Recognized as top performer by continually increasing market share and maintaining an unprecedented customer retention rate.•Multi-year winner of President’s Club recognition

•On-Site Logistics | Streamlining real-time operations and logistics to ensure events and projects are running seamlessly while triaging issues quickly and efficiently•Retreat Operations | Running full-scale operations for 20+ person retreats. Includes sourcing location, coordinating vendors, managing budget, and overseeing guest communications•On-Site Logistics | Streamlining real-time operations and logistics to ensure events and projects are running seamlessly while triaging issues quickly and efficiently•Planning | Working with clients to develop the project idea, define goals, and create a detailed plan with timelines and resources

Hawaiian Islands

Honolulu, Hi

San Diego, Ca