Responsible for oversight of property management portfolio. Handles all back-end operations for the business, including, but not limited to, lease renewals, rent increases, accounts payable, accounts receivable, management agreements, budgets, software management, financial reports. Highly skilled in ensuring positive client relationships and account retention. Proficient in property management software, AppFolio.

Responsible for handling the day-to-day management of over 1,000 units consisting of both investment properties and condominium associations. Primary point of contact for communications with tenants, homeowners, vendors, and clients. The point person for on-boarding new management accounts as well as new tenants and homeowners. In charge of the accounts payable and accounts receivable for investment properties and condominium associations. Assists with preparing budgets and report packages for meetings with owners and condominium associations. Licensed Salesperson accountable for marketing and leasing apartments to minimize vacancies.

Commercial and residential property manager for a $100,000,000+ portfolio. Main point of contact for all tenants and vendors; in charge of all move-ins, move-outs, and work orders. Worked to increase occupancy rates through cultivating positive relationships with both current tenants and prospective tenants. Ran weekly marketing meetings as well as weekly construction meetings. Assisted with managing construction projects to ensure compliance with all city laws, including filing permits, scheduling inspections, and coordinating with vendors. Prepared necessary filings and documents for closings. Oversaw office staff and ensured compliance with company rules; assisted in interviewing, hiring, training, and termination of staff. Spearheaded company transition from TimeMatters software to Yardi Property Management software.

Worked closely with property manager to assist with reviewing leases, updating tenant information, sending out notices to tenants. Second point of contact for tenants, and worked with the Leasing and Marketing Director as needed to minimize vacancies. Also performed office duties, including filing, scanning, faxing documents, answering phone calls, mailings, and making deposits. Assisted with overall office organization.

Worked with financial advisers to compile portfolio reports in preparation for client meetings; created and analyzed Excel spreadsheets.