Caitlin Flannery Email & Phone Number

Wrentham, MA, US

Burlington, Massachusetts, US

Portsmouth, NH, AF

I am a member of Bluebird Leaders, a 501(C)(3) nonprofit that provides all women working in Healthcare and Information Technology with the education, training and networking they need to spread their wings and fly high in their careers.

Minneapolis, MN, US

- Configured and deployed enhancements to Polarion ALM, the application lifecycle managementtool, to support quality standards across over 200 applications in Global IT- Supported and provided on-demand application training for over 2000 Polarion users- Utilized Tortoise SVN and Notepad++ to manage the Polarion data repository and to commitrevision.

Boston, MA, US

• Developed neonatal, pediatric, and adult Computerized Physician Order Entry (CPOE) order setsusing Cerner Soarian, Provation Physician Order Sets application, and HTML by collaborating closelywith physicians, nurses.
• Managed Integrated Testing for bi-annual upgrades to Soarian software by: - Engaging and scheduling all necessary teams, - Creating new test cases as necessary, - Assisting overcoming any obstacles to the test plan.
• Troubleshot Soarian end user and security issues, supported on call for over 6000 users.
• Built services, service sets, display groups, and flowsheets, and improved order detail forms andassessments as requested by physicians, nurses, and pharmacists; collaborated with other applicationanalysts to integrate.
• Mentored and trained team members on the Soarian User Interface and Admin Desktop.
• Deployed Soarian on mobile devices (iPads, tablets, etc.): implemented security settings;designed layout; trained physicians and set up devices; deployed initially to small pilot group beforerolling out to pediatric.

Boston, MA, US

Round Rock, Texas, US

Consultant for Tufts Medical Center

US

• Maintained and modified clinical Meditech Magic applications at four hospitals and Client Server applications at one hospital, specializing in Laboratory, Nursing, Physician Documentation, and Order Entry
• Interacted with users to modify the applications as they need through various phases of analysis, design, implementation and maintenance of the applications
• Assisted with the implementation of Stage 1 Meaningful Use in Magic with a focus on the Quality Measures using Order Sets and Physician Documentation
• Collaborated with system analysts, nurses and directors to implement the Patient Care System for Meditech Client Server
• Successfully implemented Meditech’s Nursing, Patient Care Manager, Physician Documentation, and CPOE applications for Magic and Provation
• Managed the successful update from Client Server 5.55 to 5.64 using Meditech’s Update Tool

Boston, MA, US

• Trained new employees in Scheduling Appointments, Referral Management, and Time of Service/Copay Collection on the hospital system, and ensured employees understood the policies and procedures. Provided one-on-one.
• Collaborated with other system analysts to suggest system modifications to programmer, tested new enhancements, and announced enhancements to system users

Secaucus, NJ, US

• Maintained laboratory information system (LIS) with changes to reference test and in-house test dictionaries
• Communicated and provided timely notification to clients of new available tests, test changes, and discontinued tests
• Built client requested custom test panels and custom requisitions in accordance with legal and compliance
• Prepared laboratory information system (LIS) and dictionaries for an upgrade to a new LIS
• Professionally trained in Microsoft Access 2003 with CompUSA
• Completed 72 course hours towards Six Sigma Green Belt Training

Canton, Massachusetts, US

• Conducted new client training and assisted with the implementation of the Laboratory, Blood Bank, Microbiology, and Anatomical Pathology applications
• Acted as the main contact and updated and maintained the online project tracking system for clients
• Provided customer service and troubleshot application software issues
• Communicated and worked as a team with programmer analysts or application specialists from other modules to resolve any technical or applications issues

• Chaperoned patient exams and assisted with office procedures such as biopsies and natural cycle in vitro fertilization
• Performed venipuncture and obtained blood pressure, pulse, weight and body temperature of patients
• Triaged phone calls and scheduled patient appointments
• Performed all computer updates, and installed Partners Healthcare software, Beth Israel-Deaconness Hospital software, DSL, and LINKSYS Network for the office and doctor’s home computers
• Assisted in all administrative duties including creating and filing patient charts, sorting mail and bills, and obtaining patient co payments and bills

US

• Adhered to and executed research protocols of various sleep medicine studies, and documented all necessary information and contact with human subjects
• Polysomnograph Application Certified for the application of EEGs, EMGs and EKGs to subjects prior to their sleep sessions
• Obtained saliva and urine samples, blood pressure, pulse, and breathing rate from subjects

Bs, Behavioral Neuroscience

Education record