Nhs Wales General Management Graduate
Current
Sep 2023 - Present
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Caitlin Gilbert Email & Phone Number
NHS General Management Graduate Trainee at Public Health Wales | American Studies and History (BA) | Applied Health Leadership (MSc)
at
Public Health Wales
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✓ Verified May 2026
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Profile completeness 86%
Current company
Role
NHS General Management Graduate Trainee at Public Health Wales | American Studies and History (BA) | Applied Health Leadership (MSc)
Location
Cardiff, Wales, United Kingdom
Company size
Who is Caitlin Gilbert? Overview
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Quick answer
Caitlin Gilbert is listed as NHS General Management Graduate Trainee at Public Health Wales | American Studies and History (BA) | Applied Health Leadership (MSc) at Public Health Wales, a company with 667 employees, based in Cardiff, Wales, United Kingdom. AeroLeads shows a matched LinkedIn profile for Caitlin Gilbert.
Caitlin Gilbert previously worked as NHS Wales General Management Graduate at Public Health Wales and Claims Complaints Executive at Admiral Group Plc. Caitlin Gilbert holds Master'S Degree, Applied Health Leadership from University Of South Wales.
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Email format at Public Health Wales
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Public Health Wales
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Profile bio
About Caitlin Gilbert
I am currently working as a General Management Graduate Trainee under the NHS General Management Graduate Scheme. Over the course of the next two years, I will be completing several placements within Public Health Wales, alongside completing a master’s course in Applied Health Leadership. I am currently based in the Microbiology division where I have assumed the role of Project Lead for their records management transformation project. My strengths reside in my research and analysis skills. I completed an internship with Swansea University as a Research Assistant focusing on the impact of digital literacy on mature students in Higher Education. Following the end of my contracted internship, I have voluntarily written the literature review for two research papers related to the previously mentioned research topic, as well as presenting at the SALT (Swansea) and RAISE (Lincoln) conferences in July and September 2022. Further to this position, I worked as a Policy Research Assistant with Swansea University towards making online proctoring in HE more equitable. My role in the research was horizon scanning and writing policy recommendations for an academic paper that will advise HE institutions on making their digital assessment policy equitable and just.My most recent role saw me working as a Complaints Executive with one of the UK’s largest insurers. Within this role, I was quickly given responsibilities and trusted to act as a mentor to my colleagues. Towards the end of my tenure, I supported the project delivery of remediating a risk-event. I was responsible for leading the training of over 100 colleagues, from handlers to managers, in advising them of complaints procedures, the importance of guidelines set out by the FCA and FOS, and also coaching them on how to use software they had never seen before.
Current workplace
Caitlin Gilbert's current company
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9 roles
Caitlin Gilbert work experience
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Claims Complaints Executive
Managed and resolved customer complaints effectively, demonstrating strong problem-solving and communication skills.Progressed to supporting risk events and project initiatives, showcasing adaptability and a proactive approach to new challenges.Facilitated training sessions and provided mentorship to large teams of over 100 colleagues, contributing to.
Sep 2022 - Aug 2023
Policy Research Assistant
My role in the research was to review existing global policy surrounding online proctoring in examinations within Higher Education. My recommendations have contributed towards a research paper focusing on evaluating online proctoring and promoting policy recommendations to ensure it is effective for future use.
Aug 2022 - Oct 2022
Summer Playworker
Chwarae Torfaen Play
In this role, I worked as a play-worker with SEN children (aged 5 to 15 years old). I provided 1:1 support for children, encouraging learning and play at their pace.
Jul 2022 - Aug 2022
Research Assistant
In this role, I was conducting literature reviews on relevant material that related the impact digital literacy has on mature students. I used Boolean operators to sort through a range of literature and also critically reviewed various pieces of literature. I presented the literature I had found to the small team and explained their relevancy and.
Feb 2022 - Apr 2022
Waitress
Aug 2020 - Jan 2022
Cleaner
Oct 2018 - Sep 2019
Barista
Brown'S Garden Centre Cafe
Feb 2018 - Oct 2018
Waitress
Jan 2017 - Feb 2018
5 education records
Caitlin Gilbert education
Master'S Degree, Applied Health Leadership
Bachelor'S Degree, History And American Studies, First Class Honours
A Levels
Tewkesbury School
Summer School
Gcse'S
Tewkesbury School
FAQ
Frequently asked questions about Caitlin Gilbert
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What company does Caitlin Gilbert work for?
Caitlin Gilbert works for Public Health Wales.
What is Caitlin Gilbert's role at Public Health Wales?
Caitlin Gilbert is listed as NHS General Management Graduate Trainee at Public Health Wales | American Studies and History (BA) | Applied Health Leadership (MSc) at Public Health Wales.
Where is Caitlin Gilbert based?
Caitlin Gilbert is based in Cardiff, Wales, United Kingdom while working with Public Health Wales.
What companies has Caitlin Gilbert worked for?
Caitlin Gilbert has worked for Public Health Wales, Admiral Group Plc, Swansea University, Chwarae Torfaen Play, and Uplandsdiner.
How can I contact Caitlin Gilbert?
You can use AeroLeads to view verified contact signals for Caitlin Gilbert at Public Health Wales, including work email, phone, and LinkedIn data when available.
What schools did Caitlin Gilbert attend?
Caitlin Gilbert holds Master'S Degree, Applied Health Leadership from University Of South Wales.
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