• Managed customer orders (SAP) and all customer inquiries to complete resolution, negotiating and resolving with Customers and collaborating with internal departments – leading to the creation of work schedules for external offshore crews and future customer order availability• Lead meetings with Distribution Manager and Vice President of Operations from a planning perspective, to create master inventory and work schedules for external supply• First point of contact for Sheridan… Show more • Managed customer orders (SAP) and all customer inquiries to complete resolution, negotiating and resolving with Customers and collaborating with internal departments – leading to the creation of work schedules for external offshore crews and future customer order availability• Lead meetings with Distribution Manager and Vice President of Operations from a planning perspective, to create master inventory and work schedules for external supply• First point of contact for Sheridan Nurseries internal/external LOBLAW customers to manage orders and/or product availability inquiries • Analyzed and calculated various assembly configurations of expected / forecasted inventory and skid requirements needed for carrier schedules • Supervised and managed 30+ offshore and student employees, creating and ensuring shipping and assembly schedules and handling requirements(Receiving and Distribution) was adhered to• Handled change requests to shipping orders, ensuring appropriate changes to product shipments were completed and compiled for scheduled outbound loads Show less

• Delivered legendary customer service to all customers by acting with a “customer comes first” attitude and connecting with the customer by discovering and responding to customer needs. • Provided quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Followed health, safety and sanitation guidelines.• Maintains a clam demeanour during periods of high volume or unusual events to keep store operating to… Show more • Delivered legendary customer service to all customers by acting with a “customer comes first” attitude and connecting with the customer by discovering and responding to customer needs. • Provided quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Followed health, safety and sanitation guidelines.• Maintains a clam demeanour during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Show less

• • Assisted in the development and execution of marketing materials for both the sales force and customer facing programso Advair Playbook & HUB• Worked closely with commercial team to develop and execute consumer and trade plans within the Respiratory portfolio • Played an integral supporter role in the cross-functional Advair and Breo Ellipta team• Support in recommending and developing innovative digital marketing solutions to support key priorities • Assisted the… Show more • • Assisted in the development and execution of marketing materials for both the sales force and customer facing programso Advair Playbook & HUB• Worked closely with commercial team to develop and execute consumer and trade plans within the Respiratory portfolio • Played an integral supporter role in the cross-functional Advair and Breo Ellipta team• Support in recommending and developing innovative digital marketing solutions to support key priorities • Assisted the Digital Marketing & Product Managers with development and launch of iOS and Android MyAsthma App • High level interpersonal skills developed through collaboration with multiple product managers and director of marketing • Developed firm understanding of the unique pharmaceutical market, customer, patient, and health care system with involvement in Performance/Brand Review meetings and discussions Show less

• Selling, stocking, merchandising, and overall assistance with nursery plant categories (shrubs, trees, ever greens, vines, etc) • Provided guests (contractors, landscapers) with sales assistance and quality advice pertaining to nursery product • Conducted retail activities (cashier, returns, completion of orders, deliveries preparation, etc)

• Analyzed and archived data separating samples from paper work and retained records• Investigated and analyzed a data, organized, summarized and presented into spreadsheets and graphs to later be used by the Manager of Customer/Business Insights and Marketing Operations • Participated in market research de-briefs involving one on one interviews with specialized physicians and discussing several product marketing strategies and their success/failures (involving ethnographic research),… Show more • Analyzed and archived data separating samples from paper work and retained records• Investigated and analyzed a data, organized, summarized and presented into spreadsheets and graphs to later be used by the Manager of Customer/Business Insights and Marketing Operations • Participated in market research de-briefs involving one on one interviews with specialized physicians and discussing several product marketing strategies and their success/failures (involving ethnographic research), which later lead to brainstorming/ideation sessions • Investigated, researched, analyzed and created spreadsheets and power point presentations to be presented to the Market Research Manager to provide further insight as to how to better market a HPV vaccine to University students • Co-lead focus group with brand manager (Cervarix and Twinrix) Show less

• Investigated and analyzed various sets of data, organized, summarized and presented into spreadsheets for Management• Analyzed and transposed various workplace paper records• Created Spreadsheets highlighting entry and recording discrepancies• Investigated, researched and updated companies WHMIS records• Manual recordings of stock on hand, with database updating• Investigated and analyzed recurring data issues with company inventory (working alongside a company operations… Show more • Investigated and analyzed various sets of data, organized, summarized and presented into spreadsheets for Management• Analyzed and transposed various workplace paper records• Created Spreadsheets highlighting entry and recording discrepancies• Investigated, researched and updated companies WHMIS records• Manual recordings of stock on hand, with database updating• Investigated and analyzed recurring data issues with company inventory (working alongside a company operations analyst)• Created Spreadsheets highlighting entry and recording discrepancies Show less