Caitlin Mccallen Email & Phone Number

Brampton, Ontario, Canada

• Prepare lesson plans and teaching materials and handouts according to each student’s needs and goals.• Provide feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence in students.• Review class material with students by working solutions to problems or reviewing worksheets or other assignments and teach students study skills, note-taking skills, and test-taking strategies.

Brampton

• Provided excellent customer service to residents regarding all municipal servicesincluding the mayor and councellor’s office over the phone and in the lobby ofcity hall.• Provided assistance with all municipal related inquiries such as parking tickets,permits, provincial offence tickets, property taxes, parks and recreation, etc. • Took payments for taxes, parking tickets and others over the phone and inperson for residents.• Interpreted tax accounts to deduce why… Show more • Provided excellent customer service to residents regarding all municipal servicesincluding the mayor and councellor’s office over the phone and in the lobby ofcity hall.• Provided assistance with all municipal related inquiries such as parking tickets,permits, provincial offence tickets, property taxes, parks and recreation, etc. • Took payments for taxes, parking tickets and others over the phone and inperson for residents.• Interpreted tax accounts to deduce why there was penalty and interest incurring on the account.• Provided law offices and insurance companies with accurate information. • Imputed requests and work orders into databases and programs for thedepartments of the city to complete. Show less

Brampton, Ontario

• Received and distributed all incoming mail.• Received, accepted and processed payments through approved intake methods.• Performed daily payment transaction balancing, reconciliation of previous days’ transactions and revenue report preparation.• Maintained confidentiality, security awareness, cash safekeeping and handling.• Recorded, maintained and compiled statistics about all customer inquiries, and assist with information management.• Utilised citywide programs such as… Show more • Received and distributed all incoming mail.• Received, accepted and processed payments through approved intake methods.• Performed daily payment transaction balancing, reconciliation of previous days’ transactions and revenue report preparation.• Maintained confidentiality, security awareness, cash safekeeping and handling.• Recorded, maintained and compiled statistics about all customer inquiries, and assist with information management.• Utilised citywide programs such as Class, Versatile, TXM, Autoprocess and CRM. Show less

Mississauga, Ontario, Canada

• Planned and taught units for Grade 9 Open Religion and Grade 11 International Baccalaureate (IB) French as a Second Language Course based on the Ontario Ministry of Education Religion Curriculum, The Common European Framework of Reference for Languages (CEFR) and Programme du diplôme; Guide de langue B• Captured and maintained students’ interest through the use of technology, authentic situations, and variation in lessons to encourage effective engagement and learning• Empowered 21st… Show more • Planned and taught units for Grade 9 Open Religion and Grade 11 International Baccalaureate (IB) French as a Second Language Course based on the Ontario Ministry of Education Religion Curriculum, The Common European Framework of Reference for Languages (CEFR) and Programme du diplôme; Guide de langue B• Captured and maintained students’ interest through the use of technology, authentic situations, and variation in lessons to encourage effective engagement and learning• Empowered 21st Century learners by incorporating technology through e-learning and blended learning • Created an inclusive and equitable classroom to ensure students understood the importance of being open to different values, cultures, beliefs and perspectives• Maintained a positive classroom environment by providing positive feedback and encouragement of student achievements and support when a student is having difficulties• Used a variety of assessment techniques to drive instruction and monitor student progress Show less

Brampton, Ontario, Canada

• Planned and taught units for Grade 9, 10 and 12, both academic and advanced placement (AP), core French courses based on the Ontario Ministry of Education French as a Second Language Curriculum and The Common European Framework of Reference for Languages (CEFR). • Employed a broad range of instructional and differentiated techniques according to student ability and skill to retain student interest and maximize learning• Participated and observed extra-curricular activities to foster… Show more • Planned and taught units for Grade 9, 10 and 12, both academic and advanced placement (AP), core French courses based on the Ontario Ministry of Education French as a Second Language Curriculum and The Common European Framework of Reference for Languages (CEFR). • Employed a broad range of instructional and differentiated techniques according to student ability and skill to retain student interest and maximize learning• Participated and observed extra-curricular activities to foster student connections Show less

Caledon, Ontario, Canada

• Planned and taught lessons that incorporated the environment and could be conducted outdoors• Implemented classroom management strategies of restorative justice, incorporating indigenous ways of knowing

Ottawa, On

• Helping athletes build self-confidence through teaching tumbling skills andproviding constructive criticism. • Coaching athletes from 8-17 years old.

University Of Ottawa

Kanata, On

• Offered customers with exemplary and timely service while providing accurateproduct information.• Met and exceeded sales goals while upholding brand and operational standards.

Brampton, On

• Provided excellent customer service: worked closely with restaurant staff to ensure that orders were served in an efficient.• Gained immeasurable experience in multitasking, oral and verbal communication, customer satisfaction, and conflict.

Mississauga, On

• Supervisor for March Break Camp with tasks such as managing all other coaches and making sure they are following the schedule. Speaking with parents and tending to injured athletes.• Artistic and Acrobatic Gymnastics Coach at the recreational and competitive levelfor athletes ranging from 3-17 years old.• Educated athletes on the importance of a healthy lifestyle.• Interacted and communicated in a positive manner with a team of coaches. •Adjusted coaching techniques, based on… Show more • Supervisor for March Break Camp with tasks such as managing all other coaches and making sure they are following the schedule. Speaking with parents and tending to injured athletes.• Artistic and Acrobatic Gymnastics Coach at the recreational and competitive levelfor athletes ranging from 3-17 years old.• Educated athletes on the importance of a healthy lifestyle.• Interacted and communicated in a positive manner with a team of coaches. •Adjusted coaching techniques, based on the strengths and weaknesses ofathletes.• Planned, organized, and conducted practice sessions.• Contacted the parents of gymnasts to provide information and answer questions,as well as resolve any conflicts in a personal manner. Show less

Brampton, On

• Provided excellent customer service while utilizing the Pandora way of selling (Lock, Unlock and Embrace). • Stocked, organized and cleaned product.

Bachelor Of Education - Bed, Junior High/Intermediate/Middle School Education And Teaching, 7-12

Teachables: French as a Second Language and Mathematics

Certificate, Municipal Tax Administration Program

Bachelor’S Degree, Major In Mathematics With A Minor In Lettres Françaises

Activities and Societies: Student Athlete Council, University of Ottawa Cheerleading

Bachelor’S Degree, Biology, General

Activities and Societies: Competitive Cheerleading Club

High School, 83%

Activities and Societies: Co-captain volleyball and soccer team, Grade 12 representative on student council, lead singer in school band.

High School, International Language Certificate In Spanish

Saturday School