Caitlin Connell Email & Phone Number

San Francisco, California, US

Foxborough, Massachusetts, US

• Developing Thrive's US West partner relationships through educating, supporting, and enabling to successfully sell alongside with.
• Building B2B go-to-market strategies using a consultative approach to target new SMB and mid-market clients; experience working with clients in highly-regulated & compliance-driven verticals including legal.
• Supporting clients as an Account Manager to ensure client's technology and compliance goals are exceeded.
• Coin of Excellence Nov. 2023

Foxborough, Massachusetts, US

• Grew existing partnerships and created new Channel relationships by providing trainings focused on expanding opportunity in cybersecurity, cloud and managed IT to drive opportunities in Thrive’s westward expansion.
• Closed new clients with NextGen services while generating opportunities for greater Channel Sales Team.
• Account Manager to existing clients for partners within region to ensure sales alignment and exceptional customer experience.
• Thrive New England Employee Above and Beyond Award October 2022

Foxborough, Massachusetts, US

• Streamlined sales process for clients and partners by creating new messaging, providing educational training, and ensuring proper resource allocation; measured effectiveness through outreach and opportunity metrics.
• Sales enablement for Northwest, West, and Southwest Channel Sales Teams through quota attainment debriefs, partner data management, and CRM updates; utilized cross-functional teams within Thrive.
• Created Excel reports on monthly funnel and open opportunities for Channel Team and Quarterly Regional Cybersecurity and Cloud MRR Opportunities from Q1 2021 – present for Channel Operations.

Austin, TX, US

• Sourced & qualified leads with email campaigns, LinkedIn outreach, and phone calls; experience with both inbound and outbound leads
• Uncovered prospective customer needs, communicated with C-level executives, and learned about their business processes, future growth, and current pain points; responsible for hitting daily outreach metrics
• Supported account executives by providing vital background information about prospective customers, setting meetings, and updating qualified lead information
• Communicated with direct BDR team, as well as other representatives, sales executives, and managers nationwide to share key insights, ensure correct lead routing, and provide lead updates

Amsterdam, North Holland, NL

• Analyzed data for companies with 20 - 1000 users, including app usage, email open rate, webinar reports, and weekly active users to send out in scheduled emails and surveys.
• Delivered bi-weekly reports to the internal team, including survey aggregation, customer insights, and app usage.
• Provided support and enablement for the Sales and Marketing Team to generate and qualify inbound and outbound leads.
• Researched and wrote articles to subscribing clients related to sleep studies, recent technology, and upcoming app updates; identified high potential perspective clients for new B2C launch and responded to customer.
• Built cross-functional relationships with Head of Customer Success, Sales & Marketing, and Co-CEOs remotely.

Yarmouth Port, Massachusetts, US

• Wrote for the Cotuit Kettleers' website, which is one of ten teams in the Cape Code Baseball League, with updates on initiatives including a new podcast; this league is one of the nation's premier collegiate summer.
• Communicated with Intern Team, Executives, and Cotuit Community to enhance community experience and involvement.

Las Vegas, Nevada, US

• Edited 3 articles and wrote 5 articles per week featuring grant information, educational resources, and opportunities small businesses could utilize during COVID-19.
• Updated old articles and blogs to fit current style guide.

Bachelor Of Arts, Double Major In English And Psychology

Psychology And Gis Spatial Analysis