Caitlin Munzer Email & Phone Number

Hollywood, Maryland, United States

Lexington Park, Maryland

Elkridge, Maryland

In my current role, I am the sole marketing specialist responsible for day-to-day client relations, engagement, and management. I collect, monitor and analyze technical and financial data to track current project statuses, evaluate past performance and growth and oversee scheduling and daily operations as they relate to current and upcoming marketing, wedding, and outreach projects.

Washington D.C. Metro Area

In my position with the Smithsonian's National Museum of American History, I am responsible for engaging with news organizations and press while ensuring accuracy in written and verbal correspondence. I assist in the scheduling and coordination of press visits to the museum and write and edit press releases about the museum's latest and upcoming exhibits. I am also responsible for supporting the day-to-day activities of the museum's media operations.

In my position at Shady Grove Fertility I was responsible for coordinating the care of new and current patients and directly assisting them in person and on the phone as they began clinical treatments. I worked diligently as the liaison between the patient, the clinical team, the financial team, and the pharmacological companies to ensure accuracy at each step of the fertility process. As one of the lead Patient Services Representatives I wrote, edited, and produced content to keep patients and staff up-to-date on Shady Grove Fertility events, studies, and announcements.

Annapolis, Maryland

During my time with Bayside Bride, I conceptualized and scheduled weekly social media updates for the photography editorial blog using marketing software such as Hootsuite. I edited specific posts for thoroughness and clarity to engage with specific target audiences and researched, wrote and published a cumulative editorial article on baysidebride.com titled, “Inspiration through the Decades,” in May 2015.

Ellicott City, Maryland

As a Customer Service Specialist at Turf Valley Resort and Spa, I was expected to maintain a high level of personalized customer care and promote the many events and happenings during holidays and wedding season. I assisted customers with event management and organized parties of 2-10 guests for special occasions across the spa scheduling, golf scheduling, and hotel scheduling platforms. I was responsible for providing every guest with a worry-free, relaxing event or day spent at Turf Valley Resort and Spa.

College Park, Maryland

In my position at the Eppley Recreation Center, I supported facility management communications between operations team and smaller departments. I participated in event and marketing campaigns, promoted student activities, and used multiline phone system to schedule gymnasium groups and rental spaces across campus. I adhered to and regulated facility safety regulations, managed opening and closing procedures, and ensured closing monetary logs were accounted for.

Bachelor’S Degree, English Language And Literature, 3.4

Activities and Societies: Dean's List Spring 2016 Dean's List Fall 2016The University of Maryland has prepared me for a strong career.

High School