•Lead sales team of 6 employees through performance management to achieve sales goals that has brought annual sales revenue to increase by 44.5%.•Develop and maintain excellent relationships with clients by offering high-level communication in order to resolve challenges.•Accountable for bookkeeping and accounts payable using online cloud-based Zoho Books and CRM. Duties include managing accounts receivable, payroll processing and adjustments, and accountable for various collection proceedings.•Effectively generate sales leads by gathering and analyzing customer data within AT&T Fiber serviceable areas. •Spearhead key marketing strategies by compiling competitor product pricing to produce cost savings reports for clients.•Provide administrative support by auditing, reviewing tax information, and reconcile financial discrepancies.

•Supervised and conducted monthly performance ratings and evaluated performance reviews for 25 employees.•Administered daily/weekly/monthly data reports on warehouse productivity.•Scheduling, staffing and training team’s employees based on workload and anticipated volumes using established data and metrics.•Tracking and maximizing workflow and work units per hour using data, reporting and metrics; ensuring Standard Operating Procedure (SOP) compliance and safety compliance according to company policies and OSHA regulations.•Effectively maintained compliance with warehouse safety regulations by auditing and maintaining personnel files to ensure certifications are up to date.•Ensuring all administrative duties is completed on a daily basis.•Specializing in warehouse supply management by handling inventory and supply allocation.•Collected and inputted all logistic claims into the supply database and followed up with claims.

•Effectively arranged sales appointments, managed leads in the pipeline, and campaigns in order to meet milestones and quarterly objectives.•Researched and surveyed a wide array of information by tracking relevant qualifications and lead management activity in NetSuite to acquire potential clients. •Construct and executed strong presentation plans by highlighting audience segmentation and product features to demonstrate integration of social media marketing. •Worked in a dynamic team environment to exceed monthly sales metrics quotas with solid communication skills. •Quickly identified as top leading marketing associate by retaining the longest sales record of promoting in-house lead management system.

•Demonstrated high-level communication, resolutions and problem solving skills to lead team to higher productivity outcomes.•Monitored, assessed and guided performance of team members. Oversaw team of 12 employees by tracking productivity progress, conducting and reporting internal audits and evaluations for quality assurance. •Accountable for ensuring quality products are delivered to customers by processing and inspecting electronic devices received from ecoATM kiosks. •Performed all inspections, diagnosis and activities in compliance with standard procedures, operating manuals, and manufacturer’s specification by conducting functionality testing of a wide range of products utilizing facility resources.•Implemented and improved quality control operating procedures by identifying trends and proposing solutions and improvements. Continuously evaluated product flow and product handling systems to make recommendations to improve efficiencies.•Provided training and on-going support to team members on the assigned product line(s).•Reviewed procedure documentation to ensure technical accuracy, compliance or completeness, or to mitigate risks.•Actively promoted safe and healthy work environment by establishing, following, and enforcing safety standards and procedures by complying with all legal regulations.

•Administered and oversaw server staff of ten, liable for scheduling and managing payroll.•Completed inventory count, fulfillment and replenished all needed server supplies. •Responsible for implanting and enforcing work procedures and policies to team by administering weekly meetings with servers to promote in enforcing job expectation.•Worked directly under the owner to increase efficiency and resolve staff issues.•Administered orientation and provided all necessary documents, paperwork and training for all new hires.•Maintained high level of quality control by monitoring food presentation and quality of customer service. •Provided key input and creative marketing strategies to generate more business.•Excellent customer service with the ability to handle customer comments, questions and concerns with a professional demeanor.