Caitlin Ou Email & Phone Number

Coordinated interview logistics by requesting candidate availability, arranging Zoom interviews, and ensuring a smooth candidate experience through the interview processAssisted with the recruiting process by moving/dispositioning candidates in the applicant tracking systemWorked closely with Employment Compliance to initiate background checks and verify.

Supervised other team members to ensure quality and proper food protocolPrepared orders of 300+ drinks for group orders within two to three hours of the pickup timeInterviewed prospective new hires and reported back to the managerCreated training regimens for new hires to ease their transition into the workplaceConducts first-day orientation for new hires.

Created over 50 drinks on average shifts with consistently positive customer satisfaction scoresInteracted with customers during hectic periods to promote a fun, positive environmentMaintained regular and consistent attendance and punctuality

Supported a team of 10+ recruiters with administrative duties to create a positive and seamless candidate experience Served as the point of contact between recruiters, managers, and candidates for status updates and questions regarding the onboarding processUtilized applicant tracking systems (Workday) to coordinate with multiple departments to track and.

Worked closely with the professor to prepare class materialsIndependently held office hours each week to help students through assignments and answer any questionsCreated rubrics and used them to grade assignments and exams

Organized entire camp schedule with a team of four other membersWorked closely with teachers to run activitiesServed as main coordinators

Bachelor Of Business Administration - Bba, Entrepreneurship & Innovation, Graduated Cum Laude

Activities and Societies: Circle K International, Make-A-Wish Foundation, Campus Activities BoardMinor in Asian Studies

Business Administration And Management, General

Studied at the Sogang Business School as a part of an university exchange program