Caitlin Pennington Email & Phone Number

Commerce, California, Us

• VP of Supply Chain and Operations for four brands including Holistapet, Cheef Botanicals, Hollyweed, and Pet Hemp Company.• Entered company shortly after an embargo, resulting in severe inventory and operational challenges. Secured new vendors and repaired relationships with current ones (domestic and international), resolving all inventory issues for Class A and B SKUs within first 90 days of employment. • Built robust and automated inventory tracking spreadsheet that uses a combination of sales history and inter-departmental forecasts to maintain a $6M inventory across all brands with 400+ SKUs and components, resulting in a 95% OTIF rate for Class A SKUs.• Led inventory optimization project designating near-expiry and slow-movers for monthly specials to target new and repeat customers, resulting in a near-zero write off risk over the next two years.• Headed integration with Inventory Planner (Sage) enabling tracking of components and finished goods stored across multiple warehouses internationally.• Optimized safety stocks for raw materials based on supply risk, annual revenue impact, production schedule impact and carry cost factors; resulting in fewer raw material supply gaps without increasing inventory held.• Implemented Agile team strategy, reducing meeting frequency and increasing output performance and efficiency beyond measure, with one 1-hour weekly team meeting plus two 15-minute standups. • Training and mentoring for existing teams that need structure and guidance under the other Cheef Holdings brands, resulting in a more lean and cost-effective parent company.

League City, Texas, Us

• Head of Supply Chain and Operations for four brands under the One Pet family, including Honest Paws and Vets Preferred• Built robust and automated inventory tracking spreadsheet that uses a combination of sales history and inter-departmental forecasts to maintain a $3M inventory with 150+ SKUs and components, resulting in a 95% OTIF rate over 3 years with rapid growth month over month.• $1M annual savings in COGS reductions by renegotiating terms with vendors and streamlining procurement processes.• Created and implemented S&OP process, resulting in reduced time in meetings and increased communication across all departments.• Leads a team of five direct reports with minimal turnover in 3.5 years. • Managed a 70% sales volume and SKU increase during COVID-19 pandemic without any major gaps in raw material supply, while simultaneously transitioning to a new 3PL.• Optimized safety stocks for raw materials based on supply risk, annual revenue impact, production schedule impact and carry cost factors; resulting in fewer raw material supply gaps without increasing inventory held.• Leads company’s operational process-improvement and has significantly improved inter-departmental communication and performance with the use of project management tools and implementation of company-wide SOPs.• Integrated Shopify and Anvyl with Skubana (Extensiv) and 3PL for powerful and consistent data transfer including order information, pricing, and communicating shipment tracking information back to the end consumer.• Managed a fulfillment center transition including discovery, contract negotiation, assessment, testing, and API integration with no interruption to customer shipments.• Focuses on vendor relationships to assure trust, reliability, and commitment to vendor performance. • Exceeds leadership expectations and continually receives excellent feedback regarding program management and for creating innovative strategies for process improvement.

San Diego, Ca, Us

• Primary Brand: SkinnyFit• Saved $1.1M in postage fees annually by completing a distribution center analysis and moving inventory to optimal and strategic locations based on sales. Renegotiated shipping terms and fulfillment contracts based on economy of scale.• Saved over $1.2M annually by implementing several process improvement objectives including packaging and collateral improvements.• Established integration of an inventory tracking software with a CRM and accounting software, resulting in better efficiency in forecasting, analytics, PO tracking, and vendor accountability.• Developed and applied forecasting analytics tool in an exponential growth environment with new product releases every month. • Formulated and maintained stock of a high demand collagen product grossing over $1.1M per month within the first 3 months of sales. Maintained stock through a global wide shortage by leveraging relationships with multiple worldwide suppliers.• Implemented and maintains a GMP compliant SOP process. Writes SOPs for all aspects of the Supply Chain, Quality, and Product Development departments.• Manages 23 supplier contracts valued at $90M including several international and national vendors with lead times varying from 14 to 180 days.• Headed a regulatory compliance objective to bring all vendors and products up to FDA compliance, including documenting customer complaints, regulatory compliance, and maintaining proper production records.

• Project management, project support on environmental assessment and remediation sites.• Performed Phase I Site Investigations with an emphasis on soil vapor sampling, soil delineation plans, water sampling, and ground water trend analysis.• Compiled Phase I technical reports with results from onsite investigations.

• Co-championed a process improvement analysis (Lean Six Sigma) of the Miramar Landfill’s Fee Booth providing recommendations for savings of over $400 K per year.• Team member in the Multifamily Recycling Program in which 144 multifamily complexes were brought into compliance, generating savings on 65% of participant sites of up to $10K annually.

San Diego, Ca, Us

• Managed a multimillion-dollar supply chain with over 180 SKUs to determine how to increase inventory turns, reduce waste, and optimize customer service.• Coordinated engineering changes and launches to ensure orderly and timely transitions in material and production flow.• Maintained contracts through an international network of suppliers to ensure the highest quality, lowest costs and second or third sources for all products.• Managed Recycling Program, which diverted over 35,000 pounds of plastic and 22,000 pounds of compostable material from the Miramar Landfill in 2010.• Applied for and received both the city-wide "Recycler of the Year" award and the state-wide "WRAP" award (Waste Reduction and Prevention) in 2011 for the company.