Caitlin Rogers, Mmci Email & Phone Number

Collaborate with executives and physician leadership at heath systems to drive their transition from “volume to value.” Create data visualizations and analytic models to identify and address clinical/cost savings opportunities.

• Developed Tableau reporting to model Attribution Churn, Claims Load Lag, Quality Trending, and ED Utilization• Support data validation efforts comparing internal data to payer reports and relevant benchmarks• Query data to identify patients with open gap opportunities and collaborate with Quality Team for outreachOther Involvement:• Participate in iWil (Inspiring Women in Leadership) Mentoring Program• Serve as a Mentor/Onboarding Buddy for a new-hire during her first 6 months

Durham, North Carolina, United States

Teaching Assistant for Duke Master of Management in Clinical Informatics program's Managerial Analysis course

• Consolidated key performance metrics for the Department of Neurology into Tableau dashboards to monitor and trend areas for improvement• Performed analyses using Vizient software to compare Duke's Expected Mortality performance to peers and identify opportunities to improve documentation for specific conditions• Project managed cross-functional team of CDI, Coding, and Clinical Quality to collaborate on mortality initiatives• Re-deployed to support front-line staff during COVID-19 pandemic through volunteering at vaccine clinics and hospital support services

• Developed Tableau visualization tools for performance monitoring and process improvement initiatives (ex: dashboard to identify providers & units experiencing a high volume of mortalities to proactively provide emotional support)• Optimized the SQL querying process for required data elements submitted to the Pediatric US News survey annually• Project-managed ED to Hospice initiative to reduce unnecessary admissions and improve patient end of life experience• Consolidated key case information in shared platform for weekly debriefs to support development of new workflow for transitioning patients from the ED to an appropriate hospice care setting• Managed a new employee’s project of creating a sensitivity analysis report in Tableau for Duke Children’s Hospital• Developed a data summary template that was implemented across our team and well-received by customers-Department Involvement• Mentor Program Lead (March 2020 - July 2022)• Intern Preceptor & Project Mentor (May 2021 - August 2021)• Newsletter Committee (November 2020 - July 2022)• Staff Retreat Lead (October 2020)

Raleigh-Durham, North Carolina Area

• Organized and transcribed interviews of volunteers and volunteer coordinators to identify themes in spontaneous volunteer convergence in post-disaster relief• Attended 9/11 memorial panel in NYC to evaluate and improve disaster preparedness and relief

Raleigh, North Carolina

• Managed and delegated 15 coworkers to maintain all social media and prepare newsletter• Planned and creatively promoted events on campus through collaboration with Leadership Team

Durham, Nc

• Provided support for the downstream manufacturing of lyophilized vaccines• Collaborated with cross-functional team to author and execute a protocol to optimize the stopper processor drying cycle, targeting reduction of the end-to-end cycle time from 16 hours to 10 hours with the goal of increasing facility capacity• Built model for baseline comparison of CIP and SIP phases during the lyophilization cycles to monitor the process in real time and proactively identify risks

• Led risk assessment project of open product zones and utilities for the food safety team• Performed gemba to develop process maps for site utilities • Reviewed food safety documentation and certifications for incoming raw materials• Developed VBA macros to automate recurring batch record reports

Master Of Management In Clinical Informatics, Scholar Award (Top 10%)

Relevant coursework includes: Health IT Business Solutions, Applied Data Science, Foundations of Strategy, Corporate Finance, Operations.

B.S. Industrial & Systems Engineering, Summa Cum Laude, 4.0 Gpa

Activities and Societies: Honors Program, Tau Beta Pi Engineering Honor Society, Alpha Pi Mu Industrial Engineering Honor Society, Girls.