Caitlin Dunne Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Chicago, Illinois

As a Client Services Coordinator, I was responsible for the creation and distribution of Group Resumes, hotel maps, and bookmarks creation with workfront and aggressive due dates and quick turnaround times. I managed mulitple programs such as, the Artwork program, VIP program, and Ambassador program. I learned Choose Chicago’s conduct of sales operations, hotel properties, and exhibit facilities, and all Client Services offerings. I attend many Choose Chicago and industry networking events. I consistently work with multiple projects with high attention to detail from multiple directors and managers. Lastly, I work creatively, strategically, and within a very strict budget.

85 East Wacker Dr, Chicago Il

I provide assistance during guest registration and departure as well assisting with questions and billing issues. I answer phone calls promptly and knowledgeably, ensuring complete and accurate information. I provide accurate daily accounting procedures, reports, and handling of cash. I also consistently lead my team in sales, helping achieve a sales target of $102,000 since July 2017. Lastly I help train many new agents with all tasks and systems.

2350 Business Ct, Kalamazoo, Mi 49008

I mainly have food and drink serving duties at special events while interacting with guests in a positive, friendly and efficient manner. Some of my responsibilities are to set up for events by putting out tablecloths and place settings, arranging table placement and setting up a buffet, carrying plates of food on trays and serving guests, keep glasses filled; remove each round of plates and replenish utensils, perform cleaning tasks and breakdown of banquet halls, and maintain cleanliness.

155 W Kinzie St #3, Chicago, Il 60654

Contribute to and promote new roll out projects, research and develop social media endeavors; provide online support, assist with event planning, marketing, and maintenance. I organize and distribute marketing materials, lead community research and local business outreach. I attend and host one event per weekend, assist the promotions manager with the creation of special & private events as well as do hands-on assignments such as: creating pitch letters, sales decks, & presentations.

At Starbucks, I work with a team of baristas to deliver a quality product to valued customers. We create a friendly atmosphere and provide quality customer service while measuring our success through benchmarks placed across the region by the corporation to ensure that we are living up to the Starbucks reputation. This fast-paced environment has taught me to use my ability to multi-task to make sure that every customer is attended to while the quality of the product does not suffer. I work the cash register, prepare pastries, work in the drive-thru, make sure the store is clean, do inventory, and make drinks.

Prepare smoothies, toppings for frozen yogurt, cut fruit, clean frozen yogurt machines and the entire store (mopping, dusting, washing dishes and tables, cleaning the registers, and equipment for different menu items) answer the phones and work at the register taking payments. As a shift lead I mostly work in the back of house and take care of the behind the scenes work, I make sure the others are on task and help them in front of house when they need it.

This was an internship to work in a convention hall for the ABAI Company. I worked in the registration area most of the time. I helped greet, register, and sign members up for workshops and other activities that were apart of the convention. I was in charge of name badge distribution and putting in the member’s continuing education credits into the computer. While registration was slow, I was on the floor with the other floor managers. I helped the people that were attending the convention with whatever they needed, directed them to specific parts of the convention hall, and during exhibitor or poster sessions, I would make sure everyone had their name badge.

Took food out to customers, greeted customers, sat guests, took drink orders, cleaned the restaurant, bussed the tables, set tables, and answered the phone to make reservations or take carryout orders.

Score board and down refereed volleyball games.

Cleaned the restaurant and bathrooms, took reservations and answered questions via phone, sat and greeted customers, occasionally bussed tables, and carried out food to guests. Very large and popular place so I learned how to move quickly and effectively.

I greeted people who came through the office, made power points for professors, stocked supplies, and other miscellaneous tasks that I was asked to do.

Bachelor’S Degree, Tourism And Travel Services Management

Activities and Societies: Alpha Omicron Pi, Drive Safe Kalamazoo, Special Education Olympic Basketball Volunteer.

Travel And Tourism

High School, Tourism And Travel

Activities and Societies: NJHS, Volleyball, Softball, Volunteer for religious education.

Diploma