Training team members in creating rapports with customers by using open ended questions and maintain friendly and informative demeanours to commit to the relationshipEnsure timely and efficient communications with FINE DAY and Brandbank executive and higher up team members on all staff and operational matters Ensuring all procedures and policies are followed amongst all team members Creating rosters for a team of 6-10 people in accordance with wage budgets and individual availabilitiesCreating meaningful connections with customers using Terri Hawkin’s C.A.R.E. method in order to assist the customer in finding what they want and leaving with a lasting rapport with myself, team members, and the brand

Managed a team of 9-10 people and allocated specific roles that complement their strongest skillsEnsure timely and efficient communications with Decjuba Head Office on all staff and operational matters Managed daily store finances and the corresponding reporting

First point of call for existing and new customers, including conducting initial sales conversations and management of patron issuesManaged the gym daycare center, overseeing educators fostering early skills development for children between 6 months and 12 yearsEstablished monthly cultural and special dress up events to promote excitement and education

Volunteered for community outreach with villages across Epi Island in support of community sensitisation programOversaw the promotion of social media engagement sensitisation program and responsible for follow-on content creation and management of social media channels.Responsible for follow-on content creation and management of social media channels.

Organizing volunteer groups Coordinating inventory deliveries Hitting target KPIs