Caitlin Soma

Caitlin Soma Email and Phone Number

Information Access | Content Management | Process Improvement @ DonorsChoose
new york, new york, united states
Caitlin Soma's Location
Decatur, Georgia, United States, United States
About Caitlin Soma

Forward-thinking information professional with over 7 years of experience in transforming complex content systems into user-friendly experiences and driving strategic team improvements. Expertise includes technology implementation, assessment, leadership, and process improvement, with a strong background in finance, budget management, and vendor relations. Passionate about leveraging skills in knowledge management to enhance user services and facilitate seamless information access.

Caitlin Soma's Current Company Details
DonorsChoose

Donorschoose

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Information Access | Content Management | Process Improvement
new york, new york, united states
Employees:
183
Caitlin Soma Work Experience Details
  • Donorschoose
    Manager, Vendor Relations
    Donorschoose Oct 2024 - Present
  • Atla
    Editorial Board Member
    Atla Jul 2023 - Present
    * Liaised between volume editors, authors, and prospective acquisitions and the editorial board, demonstrating the value of prospective works to the board and advocating that authors choose Books@Atla Open Press to publish their work*Worked with the editorial board to professionally handle issues throughout publication processes*Conducted interviews with past authors to identify necessary areas of improvement and potential new areas of exploration for the press
  • Pitts Theology Library
    Acquisitions And Periodicals Coordinator
    Pitts Theology Library Feb 2024 - Oct 2024
  • Pitts Theology Library
    Head Of Acquisitions And Access Services
    Pitts Theology Library Feb 2022 - Apr 2024
    Atlanta, Ga
    * Led collaborative needs assessments of existing SOP document, then led team project to update information and add multimedia content. Created system of organization optimized for Confluence interface and trained team on knowledge transfer into Confluence system* Advocated for the library at faculty meetings by presenting on the impact of new materials and explaining the significance of developments in library resources*Conducted assessment of annual training for 15-20 circulation desk students; identified redundancies, outdated and missing skills, and created a new training system that increased necessary skills by 25% and reduced training time by 30% when compared to previous training programs* Led all stages of annual library survey including question development, survey tool selection, data collection, marketing, and results reporting* Liaised with product implementation and internal technology teams to facilitate software integration with university authentication and library online discovery systems* Managed product contracts and licensing, including digital rights, fees, and renewal terms; adhered to university policy on rights & renewals, and served on committee that determined standards for software contracts* Implemented Clover POS system to facilitate credit card and mobile payments at the circulation desk; identified necessary workflow changes, created documentation, conducted training, and served as administrator* Conducted moderated exploratory usability testing of new digital catalog software
  • Pitts Theology Library
    Acquisitions, Serials, And Assessment Librarian
    Pitts Theology Library Mar 2019 - Mar 2022
    Greater Atlanta Area
    * Planned, tracked, and assessed impact of annual acquisitions budget, purchased materials, made payments, and negotiated contracts* Created annual spending program to optimize usage of endowment funds while raising visibility to promote fundraising in collaboration with the university’s Development office* Established system for library staff to purchase from the acquisitions budget according to their academic backgrounds, increasing the relevancy of material purchases and building confidence in the library collection among faculty and students* Facilitated binding of 800+ print books and periodicals, clearing five year backlog, and reducing storage space needs by 40%* Established record retention, retrieval, and disposal workflows in adherence to university, IRS, and Department of Labor policies and best practices*Created workflows for monthly newsletters highlighting new library resources for faculty, students, and scholars; worked between cataloging, acquisitions, and reference departments to create four unique newsletters each month tailored to the four major research areas at the School of Theology*Spearheaded collection diversity initiative; conducted audit of course reserves, including research and contextualization of more than 42,000 data points*Created workflow for regular assessments of series within library collection, identified and established a plan to fill gaps, update volumes, and replace damaged items
  • Kennesaw State University
    Library Technical Paraprofessional
    Kennesaw State University Jun 2017 - Mar 2019
    Kennesaw, Ga
    *Developed cross-training learning and development program, resulting in a 75% improvement in issue resolution time for information covered in the trainings*Worked with acquisitions department to transfer serials acquisitions from Voyager to Alma ILS, including setting prediction patterns and conducting student training on receiving processes* Implemented “Interested Users” function in Alma ILS, allowing patrons to automatically place new items on hold without requiring additional work from the circulation team*Created and managed Technical Services SharePoint page with current documentation and real-time status updates on work requests; managed incoming requests, translated technical process changes into readable documentation, collected and reported data on request fulfillment time*Completed copy-cataloging and original cataloging of print and electronic materials using Alma ILS and OCLC Connexion Client*Received grant to establish a 5-part speaker series and student research award promoting multilingual literacy as part of the Year of Morocco program
  • Pitts Theology Library
    Digital Image Archive Graduate Assistant
    Pitts Theology Library Aug 2015 - Jun 2017
    Greater Atlanta Area
    * Wrote metadata for more than 5,000 digital images scanned from books dating pre-1700, including translating captions and inscriptions from Latin* Identified elements of engravings, woodcuts, and photographs, including heraldry and Biblical imagery
  • Pitts Theology Library
    Candler Archives Graduate Assistant
    Pitts Theology Library Aug 2015 - May 2017
    Greater Atlanta Area
    Identified and processed unprocessed archival material.Established systems of categorization.Created finding guides for processed collection.
  • Furman University Communications Department
    Video Editor And Dialect Transcriber
    Furman University Communications Department May 2015 - Jul 2015
    Greenville, South Carolina Area
    * Created plain English transcripts from videos of South Carolina farmers speaking in a Lowcountry dialect to facilitate translation of captions into Mandarin for Chinese distribution *Compiled transcriptions into subtitles using Adobe Premiere Pro
  • James B. Duke Library
    Circulation Assistant
    James B. Duke Library Aug 2011 - Jul 2015
    Greenville, South Carolina Area
    * Provided frontline customer service assistance for circulation of books, technology, and other library materials* Performed stacks maintenance duties, including shifting and shelving of circulation and reference collections* Handled library opening and closing duties without supervision* Worked at 3 different campus libraries (James B. Duke Library, Maxwell Music Library, and Sanders Science Library) and kept track of policy differences between each one
  • Furman University Department Of Religion
    Robert L. Cate Research Fellow
    Furman University Department Of Religion Aug 2014 - May 2015
    Greenville, South Carolina Area
    * Translated Latin works by Denis the Carthusian for Dr. David Fink* Created presentations on Native American Religion for Dr. Helen Lee Turner* Indexed book for publication by Dr. Bryan Bibb*Selected by faculty nomination
  • Furman University
    Chapel Desk Assistant
    Furman University Oct 2011 - May 2015
    Greenville, South Carolina Area
    * Provided visitors with information about chapel building and events* Managed event and room use schedules* Set up event spaces and provided security services* Opened and closed building and managed occupancy in accordance with university policies
  • Alston Wilkes Society
    Marketing And Development Intern
    Alston Wilkes Society May 2014 - Jul 2014
    Columbia, South Carolina Area
    * Managed communication database of over 10,000 clients using Constant Contact software.* Created newsletters and brochures for company and statewide distribution.* Developed statewide marketing campaigns for variety of programs.* Managed website updates.* Represented Alston Wilkes Society at local and statewide events.
  • South Carolina United Methodist Advocate
    Editorial Intern
    South Carolina United Methodist Advocate May 2013 - Jul 2013
    Columbia, South Carolina Area
    * Researched, photographed, and wrote news articles for print and electronic publication.* Created print ads for newspaper sponsors.* Sold newspaper subscriptions at South Carolina United Methodist Annual Conference.

Caitlin Soma Education Details

Frequently Asked Questions about Caitlin Soma

What company does Caitlin Soma work for?

Caitlin Soma works for Donorschoose

What is Caitlin Soma's role at the current company?

Caitlin Soma's current role is Information Access | Content Management | Process Improvement.

What schools did Caitlin Soma attend?

Caitlin Soma attended Emory University, The University Of Alabama, Furman University, Al Akhawayn University.

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