Caitlin Starnes Email & Phone Number

King County, Washington, United States

Okinawa, Japan

Provided formal classroom and in-water academic instruction on the safe use of compressed air emergency breathing devices and underwater egress from various submerged training devices and military vehicles. Delivered expert training on underwater egress theories, equipment familiarization, and emergency breathing device usage. Supervised and guided students during practical underwater egress exercises and the use of emergency breathing devices in simulated environments.Performed routine maintenance and documented pre- and post-operational checks for submerged training devices and overhead lifting systems. Operated overhead lifting devices to move training equipment and personnel in and out of the water. Responded to emergencies by rescuing students at risk of drowning and administering first aid as needed.Utilized SCUBA equipment to support students and staff during underwater activities. Maintained and documented routine servicing of underwater emergency breathing devices and repacked CO2 activated life preserver units. Assessed water quality by determining chlorine content and pH levels using water testing kits and recorded findings.Ensured cleanliness and order in the pool and surrounding areas, including locker rooms, and operated high-pressure compressed air fill stations. Inspected, assembled, and operated standard SCUBA equipment, demonstrating a strong background in both instructional and practical aspects of underwater training alongside critical maintenance and emergency response skills.

Japan

Performs an assist other recreation assistance or specialist from the operation and maintenance of marine facilities. Assists in the scuba locker with customer service, ringing up sales, receiving, recording, displaying, replenishing, and inventorying merchandise. Complies with cash accountability, inventory control and resource protection requirements. Can provide information on marine activities and services, takes reservations and payment for instructional classes, charts, and special events. Informs participants of regulations and reports noncompliance to higher grade per personal or supervisor.

Jacksonville, North Carolina Area

The Mission of the NMCRS is to provide, in partnership, with the Navy and Marine Corps, financial, educational, and other assistant to member of the Naval Services of the United States, and their family member and survivors. The NMCRS is a private, non-profit, volunteer service organization. As a center of excellence, we are committed to ensuring that all available resources are used to assist personnel of the Naval Service- active, retired, and their eligible family members to achieve financial self-sufficiency and fund solutions to emergency needs. Currently holding positions of Client Services Assistant, Quick Assistant Loan Assistant, Budget for Baby Instructor and Assistant. Past position include Well Baby Clinic Lead & Assistant. Awarded Certification of Merit 2015, Light Keepers Award, President's Volunteer Service Award for 2016 & 2017. Along with an Annual Volunteer Award for 300, 500 hour award in 2016 and 2017 respectively.

Myrtle Beach, Sc

Contacted vendors to gather information on product specifications, pricing, availability, and delivery dates for products, materials, and services. Negotiated pricing within a defined authority scope, adhering to company purchasing policies and procedures. Created and expedited purchase orders to meet production and customer needs, and troubleshot procurement issues to ensure timely fulfillment.Ensured that all products were received in accordance with purchase orders or bids, and resolved any discrepancies concerning materials or services at both departmental and vendor levels. Assisted the sales department in locating specialty items, obtaining pricing and availability information, and providing freight/carrier details, order status, and timely processing of orders.Acted as a liaison between vendors and the Senior Buyer to align with customer expectations and requirements. Reviewed, evaluated, and monitored purchase order requisitions as directed by the Senior Buyer to ensure accuracy in quality and pricing. Coordinated with field locations and the supply chain department on returns or replacements of products, and generated necessary documentation for inventory tracking and accounting.Evaluated goods and services by analyzing competitor pricing strategies, researching market trends, and tracking orders. Maintained comprehensive department files on competitor research, buying trends, orders, vendors, bids, quotes, and other correspondence. Observed safety procedures and practices to prevent injury, attended safety meetings, and recommended improvements to safety protocols.

Mclean, Va

• Procured permits for projects totaling $1.2M+ in revenue; led numerous volunteer and community projects, including food drives for the homeless, charity bazaars, and celebrity appearances.• Managed business operations including corporate communications, financial systems, project permits, community leadership opportunities, and internal/external communications with vendors, partners, associates, staff, and clients.• Tracked personnel schedules to ensure that projects were adequately staffed and managed; communicated regularly with project teams and acted as liaison between project teams and external stakeholders, vendors, etc.• Oversaw project schedules and supplies; regularly communicated with vendors/suppliers regarding project needs; negotiated pricing and delivery schedules to ensure that materials were available to meet project needs.• Organized and led visits from business partners and customers; ensured that meeting materials were available and all required supplies were present.• Also served as Office Manager/Executive Assistant (2009): Led and managed business media and advertising, scheduled new client meetings, scheduled photo sessions for work sites, and addressed customer and vendor communications.

• Trained and managed team of 20+ to stock and organize the chain’s #1 selling furniture market; also served as customer service representative, wedding registry consultant, and cashier.• Received shipments and maintained accurate inventory records; maintained stock room and off-site locations; scanned, ticketed and stocked merchandise in stock room and prepared for immediate distribution to sales floor.• Assisted sales team in replenishing sales floor after shipments were received in or during discovery periods; supported efforts on sales floor during peak hours and as assigned.• Organized stock room by department and categories; adjusted stocking procedures to ensure aisles and exits were clear; ensured that all stock room safety and fulfillment procedures were followed to minimize loss/shrinkage.• Ensured that merchandise was stored safely, properly ticketed, packaged, logged, and easily located for stock replenishment; packed and logged merchandise as required for customer deliveries.• Provided feedback to supervisors regarding inventory levels and damaged; exemplified highest level customer service and build solid relationships with internal teams and external customers.• Designed and managed store displays and maintained a 100% accountability for security of customer information.

• Provided customers with unique shopping experiences by utilizing superior customer service skills, effective sales techniques, and in-depth product knowledge in fast-paced, specialty retail environment.• Greeted customers, understood and determined customer needs, and recommended products that met their needs; suggested additional items to maximize sales; initiated and followed through on special orders and customer requests.• Provided feedback to store manager on customer questions and reactions to merchandise and store layout.• Assisted shipper/receiver and stockers with stock room organization and shipments; received, ticketed, packaged, logged, and shipped merchandise as assigned.• Located and checked merchandise in stock; maintained store displays and stock room through regular floor set operations.

Mclean, Virginia

• Managed team of 10 and generated revenues of $2M+ to ensure productivity for company and that all customer needs were met; served as liaison between team and senior management to ensure their needs were communicated and met.• Directed financial operations for each location and achieved 0% finance discrepancies at each assigned location; scored 90% on company-wide secret shopper initiative. • Trained team on all products available via catalog and in-store and front and back room operations; enabled team to confidently and accurately make product recommendations to customers that met their needs.• Ensured store staff followed and executed corporate-approved visuals, signage for each visual, merchandising, store opening and closing, counting draws and petty cash, and plant/product knowledge.• Served as go-to person for resolution of customer issues, plant orders, drop shipments, special orders, and store transfers; assisted other district stores when necessary; acted as Safety and Training Supervisor to meet OSHA standards.

Bachelor Of Science - Bs, City/Urban, Community And Regional Planning

Urban planning is shaping the way our cities, states and communities operate, how people navigate the globe, and how cities are planned.

Associate'S Degree, Liberal Arts & Social Sciences

Activities and Societies: Women's Basketball Team from 2006-2008