Caitlin Stephani Rd, Cnsc Email & Phone Number

Green Bay, Wisconsin Area

• Advocated for new state laws to increase funds for school districts to provide breakfast and lunch programs to Wisconsin Legislators.• Orchestrated two cooking demonstrations consisting of six recipes for a total of 100 audience members. Collaborated with three other leads to delegate tasks related to budget, purchasing, acquisition of materials, and recipe preparation.Clinical Internship Experience• Locations: Brewster Village Long Term Care; ThedaCare Hospitals; DaVita Dialysis Clinic• Reviewed health records and assessed the nutritional condition of at-risk residents or patients, including those with unplanned weight changes.• Performed nutrition-focused physical assessments to screen/detect for signs of malnutrition.• Utilized the Nutrition Care Process to develop and implement care plans for moderate-risk, high-risk, and critically ill patients.• Calculated nutritional requirements and assessed the adequacy of diet and nutrition support.• Ordered specialized laboratory tests to assess and monitor nutritional status.• Developed renal diet education materials for dietary aides to utilize when assisting patients with meal selection.Community Internship Experience• Locations: St. Joseph’s Food Program; Outagamie County WIC; YMCA• Assisted the WIC staff with the assessment and certification of both adult and infant clients. Also included education and counseling on nutritional health during pregnancy, infant, and early childhood.• Created multi-media nutrition education and promotional materials on healthy eating on a budget and packing healthy lunches.Professional Training• Malnutrition Focused Physical Assessment | ThedaCare Health System• Kidney Smart | Kidney Smart Education Program• Nutrition Care Process Tutorial | Academy of Nutrition and Dietetics• Core Concepts in Cultural Competence | Maternal and Child Health Bureau of the U.S. Dept. of Health and Human Services• Exploring Eating Disorders Workshop | Affinity Health System

Appleton, Wi

• Prepared patient trays according to meal orders and dietary guidelines/restrictions while utilizing appropriate sanitary procedures.• Delivered trays to patients in a friendly manner and offered excellent customer service to make meal time a positive experience.• Promoted and practiced patient-centered care.• Coordinated with nursing staff to ensure patients received appropriate care - such as blood glucose checks and administration of medication - prior to receiving their meal trays. • Assisted with the transition from traditional tray line to room service style hospital dining service. • Oriented new foodservice employees.• Created and presented training course on food safety and foodservice workplace sanitation to kitchen staff.

• Utilized customer service to assist inbound callers in an appropriate manner. • Quality Assurance score of 97.05% for outstanding customer service. • Thoroughly comprehended company profiles, incentive programs, terminology, customization, protocols, and other relevant information for participating companies. • Performed health risk assessment result interpretation appropriately and identify applicable programs for which a participant is eligible. • Followed appropriate registration and referral procedures for programs provided both internally and through external vendors.• Documented all calls completely and concisely. • Followed through with required follow up action while utilizing concise and professional documentation to communicate with other employees. • Developed and presented training materials to orient newly hired employees and continuing education material for existing employees.• Wrote all email responses to incoming participant communications via the company website.

Appleton, Wi And Minneapolis, Mn

• Stocked shelves.• Returned merchandise to the appropriate location.• Responsible for providing outstanding customer service and fulfilling sales goals.• Folded clothing.• Answered telephones.• Monitored entrance to the fitting rooms.• Cashiering duties.• Assisted in the training of new team members.