Caitlin Stoecker Email & Phone Number

Fargo, North Dakota, United States

Responsible for digital product development of new products and experiences and/or improving current digital products and organizing their execution based on a deep understanding of stakeholder and end-user needs, digital product and market insightsKey responsibilities include:•Identify and lead prioritization of truly innovative digital product features across large groups of business stakeholders with a customer-centric mindset•Define and maintain a digital product roadmap to… Show more Responsible for digital product development of new products and experiences and/or improving current digital products and organizing their execution based on a deep understanding of stakeholder and end-user needs, digital product and market insightsKey responsibilities include:•Identify and lead prioritization of truly innovative digital product features across large groups of business stakeholders with a customer-centric mindset•Define and maintain a digital product roadmap to communicate digital product direction, timing of new digital products, and features respectively that support digital strategy objectives•Develop thought leadership to envision and design a desired end-state in digital services and digital products that meet end-user needs and expectations•Assist in implementing user-centered design methods and design-thinking throughout the digital product development lifecycle to shape the strategy and define deliverables specific to the end service or digital product•Assist in the digital experience management of Doosan Bobcat’s Digital Experience Platform and its integration within Doosan Bobcat’s digital experience strategy•In collaboration with system and solution architects, define, maintain, and ensure the solution meets standards and other quality requirements•Conduct maturity reviews and manage digital product progression from MVP to MMP, and throughout its lifecycle•Translate product roadmaps into features and user stories, user interface specifications, managing digital product releases through to completion•Work across many functional areas and digital platforms to align on ideal state future state digital customer experience and develop prioritized delivery roadmaps to support end-state Show less

Fargo, North Dakota, United States

Led a new product development (NPD) team from inauguration of compact equipment attachments and aftermarket parts strategic growth initiative, leveraging agile project management methodologies to accelerate speed to marketKey responsibilities include:•Pioneered agile-based project management methods and operational structure for attachment and implemented NPD process, expediting go to market, reaching up to 67% more efficient than standard process for comparable products•Coached… Show more Led a new product development (NPD) team from inauguration of compact equipment attachments and aftermarket parts strategic growth initiative, leveraging agile project management methodologies to accelerate speed to marketKey responsibilities include:•Pioneered agile-based project management methods and operational structure for attachment and implemented NPD process, expediting go to market, reaching up to 67% more efficient than standard process for comparable products•Coached teams in agile best practices to support a self-organized and -directed team and strengthened open communication through agile frameworks (e.g. Large Scale Scrum, Scrum, Kanban, Lean)•Ensured strategic long-range plans were broken into short- and mid- term, iterative roadmaps that met or exceed goals by balancing multiple in-flight projects and priorities within constraints•Governed digital product budget, backlog management and release cadence to ensure iterative platform improvements to meet increasingly complex business and customer needs •Fostered cross-functional partnership and collaboration through transparent stakeholder communication program•Developed operations guide and onboarding schedule to assist managers with new hire acclimation and training Show less

Fargo, North Dakota, United States

Led program management, bridging the gap between end-user and stakeholder groups including software engineering teams, as well as field contacts for the client: Microsoft, in an internal customer service program leveraging AI and machine learning.Key responsibilities include:•Continued to work closely with stakeholder leadership to develop program strategies to ensure objectives and key results were met, or exceeded, through partner collaboration, effective influence, and… Show more Led program management, bridging the gap between end-user and stakeholder groups including software engineering teams, as well as field contacts for the client: Microsoft, in an internal customer service program leveraging AI and machine learning.Key responsibilities include:•Continued to work closely with stakeholder leadership to develop program strategies to ensure objectives and key results were met, or exceeded, through partner collaboration, effective influence, and development of internal processes•Served as project manager for the highest-priority project; determined project plan, built a project team of 38 individuals (including stakeholders from multiple internal organizations, two software engineering teams, three business teams with a mix of internal FTEs and external vendors from five time zones) maintained documentation, leveraged project management tools, facilitated meetings, escalated risks, advocated for resolutions, coordinated global user acceptance testing, navigated ambiguity, and assisted in project communication, to ensured objectives and key results were met or exceeded•Facilitated program-priority meetings, gathered input, built consensus, and inspired action from partners•Assisted in program road mapping and capabilities management, balancing short- and long-term requirements, and competing priorities•Assisted in onboarding new team members, shortening learning curves, and building a sense of teamwork through a complex system of vendor-staffing•Continued to delegate work items throughout a global team, tracked workstream actions, decisions, status updates, and next steps, leveraging program management tools•Continued to prepare materials for executive reviews, status updates, and planning•Continued to execute regular outreach calls with partner teams to establish shared goals, bolster cooperation, and foster teamwork •Continued to drive clear program and project communications, provide transparency and data-driven insights Show less

Fargo, North Dakota, United States

Led program management, bridging the gap between end-user and stakeholder groups including software engineering teams, as well as field contacts for the client: Microsoft, in an internal customer service program leveraging AI and machine learning.Key responsibilities included:•Worked closely with stakeholder leadership to develop program strategies to ensure objectives and key results are being met, or exceeded, through partner collaboration, effective influence, and development of… Show more Led program management, bridging the gap between end-user and stakeholder groups including software engineering teams, as well as field contacts for the client: Microsoft, in an internal customer service program leveraging AI and machine learning.Key responsibilities included:•Worked closely with stakeholder leadership to develop program strategies to ensure objectives and key results are being met, or exceeded, through partner collaboration, effective influence, and development of internal processes•Facilitated and built agendas for program meetings and tracked action items•Delegated work items throughout a global team, tracked workstream actions, decisions, status updates, and next steps, leveraging program management tools•Prepared content and materials for executive reviews, status updates, and planning•Executed regular outreach calls with partner teams to establish shared goals, bolster cooperation, and foster teamwork •Drove clear program and project communications, provide transparency and data-driven insights Show less

Fargo, North Dakota, United States

Led the development and deployment of the global communications strategy for the client: Microsoft, in a customer service program leveraging AI and machine learning. This includes collaborating closely with stakeholders to drive clarity, engagement, and governance for internal and external audiences.Key responsibilities included:•Worked directly with stakeholders and supporting team members to develop new content and maintain existing high-quality content, ensuring it has the proper… Show more Led the development and deployment of the global communications strategy for the client: Microsoft, in a customer service program leveraging AI and machine learning. This includes collaborating closely with stakeholders to drive clarity, engagement, and governance for internal and external audiences.Key responsibilities included:•Worked directly with stakeholders and supporting team members to develop new content and maintain existing high-quality content, ensuring it has the proper tone, messaging, and effectiveness to support business objectives•Managed global communications strategy through content creation, revision, and design of marketing and business collateral materials, as well as graphics, icons and imagery•Produced monthly/quarterly program communication updates by collaborating with key stakeholders on insights, learnings and optimizations for the fiscal period•Contributed to a high-quality rhythm of business (ROB), planning cycles to drive and scale execution, and landing business outcomes in the organization •Stayed updated on client’s brand trends and strategic initiatives, adjusting the content strategy as needed•Coached program managers on brand guidelines and consistency, all while ensuring legal compliance •Analyzed and reported communications metrics, adjusting strategy and content for optimization•Documented best practices and share with Program Managers for replication•Prepared, rewrote, and edited copy to improve readability prior to publication•Designed assets and maintained the brand of the designated client internal organizations•Helped communicate and land changes to services to the internal and external stakeholders•Executed monthly communications for all-up team; built out presentation & newsletter templates to enable self-service Show less

Fargo, North Dakota Area

•Responsible for planning, developing, producing, and delivering effective internal and public relations communicationInternal communication responsibilities included:•Supported the development, and execution of, internal communications strategy and structured into mid-range and short-term plans with specific champions, details, and timelines•Led the revision of company careers website; coordinated internal teams and external vendors, stayed on time, on budget, and met… Show more •Responsible for planning, developing, producing, and delivering effective internal and public relations communicationInternal communication responsibilities included:•Supported the development, and execution of, internal communications strategy and structured into mid-range and short-term plans with specific champions, details, and timelines•Led the revision of company careers website; coordinated internal teams and external vendors, stayed on time, on budget, and met leadership requirements•Developed careers website content strategy, fostered personable interviews, scripted videos, directed photoshoots and ensured adherence to internal brand guidelines•Created and managed editorial calendar and distribution lists•Created cohesive messaging standards, themes, and look ensuring accuracy, appropriateness of style, and tone in relation to corporate culture•Managed the creation, delivery and distribution of effective communication pieces, including channel management•Wrote and edited internal communications pieces•Coordinated internal corporate communication processes, policies, procedures, templates, and content review from corporate perspective•Provided insight and ideas for continuous improvement •Researched latest communications and related industry trendsPublic relations responsibilities included:•Created and executed a comprehensive public relations plan for all companies, including media relations, OL/DM relations, and community relations•Coordinated public relations communication processes, policies, procedures, templates, and content review from corporate perspective•Wrote and edited communications for accuracy and appropriateness of style and tone in relation to brand and business strategy to align with overall corporate messages•Maintained a comprehensive Crisis Communications Plan and assisted with the execution of the plan as needed•Served as company spokesperson as needed Show less

Moorhead, Mn

•Provided leadership to plan, implement, and carry out development activities for all gift levels for M State Foundation and Alumni.•Managed special fundraising initiatives, working collaboratively with College staff and stakeholders.•Identified, cultivated, solicited, and stewarded major gifts for College priorities and projects of special interest to donors.•Built and managed a portfolio of 100-150 prospective donors.•Developed written engagement and solicitation… Show more •Provided leadership to plan, implement, and carry out development activities for all gift levels for M State Foundation and Alumni.•Managed special fundraising initiatives, working collaboratively with College staff and stakeholders.•Identified, cultivated, solicited, and stewarded major gifts for College priorities and projects of special interest to donors.•Built and managed a portfolio of 100-150 prospective donors.•Developed written engagement and solicitation strategies.•Recruited, enlisted, and directed the work of volunteers for cultivation and solicitation of major gifts.•With Chief Development and Alumni Officer, set annual fundraising goals, develop and implement strategies to achieve those goals while developing metrics to track implemented processes success.•Conducted prospect research and secure grant opportunities. Show less

Fargo, Nd

• Raised financial and in-kind support for programs of The Village and the more than 84,000 people served annually through corporate donors, major gifts, and planned giving.• Acted as Development Marketing Specialist, collaborating with the team on all of our materials and was the project manager of the development newsletter • Managed the fundraising calendar with the Development Director• Assisted the Development Director in goal management• Created and coordinate development… Show more • Raised financial and in-kind support for programs of The Village and the more than 84,000 people served annually through corporate donors, major gifts, and planned giving.• Acted as Development Marketing Specialist, collaborating with the team on all of our materials and was the project manager of the development newsletter • Managed the fundraising calendar with the Development Director• Assisted the Development Director in goal management• Created and coordinate development specific social media in partnership with The Communication department• Supervised the Development Intern• Assisted in planning, execution and follow-up over several special events including: Bowl for Kids’ Sake for Big Brother Big Sisters which raised more than $80,000 annually, Home Run Heroes which raised more than $24,000 annually, The Bobcat North Dakota Open which raised more than $45,000 annually, FM Wine and Dine which raised more than $175,000 annually• Developed unique giving opportunities for both corporate and individual donors including We Care for Kids, a room sponsorship program for Nokomis Child Care Centers focused around the needs of the donor which raised more than $50,000 annually• Spoke often to organizations and people in the community to raise awareness of the services of The Village and opportunities to get involved to inspire individuals to make a difference• Cooperated as member of a team that raised more than $3 million annually• Pulled upon education to implement positive public relations based on concepts of corporate social responsibility and cause marketing• Coordinated with the Communication Department to design digital and paper materials to promote The Village programs and events• Participated in Executive Development meetings to design tactics collaboratively with the team on activities outside my own duties for the better of our overall strategic plan• Recruited enthusiastic and influential committee members and volunteers Show less

Fargo, North Dakota Area

• Raised financial and in-kind support for programs of The Village and the more than 84,000 people served annually primarily through corporate giving and donor relations• Assisted in planning, execution and follow-up over several special events including: Bowl for Kids’ Sake for Big Brother Big Sisters which raises more than $80,000 annually, Home Run Heroes which raises more than $24,000 annually, The Bobcat North Dakota Open which raises mored $45,000 annually, FM Wine and Dine which… Show more • Raised financial and in-kind support for programs of The Village and the more than 84,000 people served annually primarily through corporate giving and donor relations• Assisted in planning, execution and follow-up over several special events including: Bowl for Kids’ Sake for Big Brother Big Sisters which raises more than $80,000 annually, Home Run Heroes which raises more than $24,000 annually, The Bobcat North Dakota Open which raises mored $45,000 annually, FM Wine and Dine which raises more than $111,000 annually• Developed unique giving opportunities for both corporate and individual donors including We Care for Kids, a room sponsorship program for Nokomis Child Care Centers focused around the needs of the donor which raised more than $50,000 annually• Spoke often to organizations and people in the community to raise awareness of the services of The Village and opportunities to get involved to inspire individuals to make a difference• Cooperated as member of a team that raises over $3 million annually• Pulled upon education to implement positive public relations based on concepts of corporate social responsibility and cause marketing• Coordinated with the Communication Department to design digital and paper materials to promote The Village programs and events• Participated in Executive Development meetings to design tactics collaboratively with the team on activities outside my own duties for the better of our overall strategic plan• Recruited enthusiastic and influential committee members and volunteers• Represented the mission and dignity of The Village daily in both my professional and personal life• Applied organizational communication skills striving to learn and improve with each interaction with beneficial results• Implemented interpersonal communication skills when soliciting donations and working with colleagues and place significant importance to open and honest communication with peers and management Show less

Fargo, North Dakota Area

• Participated in executive development meetings to strategize how to further improve procedures• Assisted in planning and executing special events, including Women of the Year, and Chocolate Fantasy and Chili, Too! which includes a silent auction that raised more than $10,000 and conducted follow-up with donors • Designed tactics for new donor direct mail pieces• Organized case management for Executive and Associate Executive Directors• Wrote grant requests and donor… Show more • Participated in executive development meetings to strategize how to further improve procedures• Assisted in planning and executing special events, including Women of the Year, and Chocolate Fantasy and Chili, Too! which includes a silent auction that raised more than $10,000 and conducted follow-up with donors • Designed tactics for new donor direct mail pieces• Organized case management for Executive and Associate Executive Directors• Wrote grant requests and donor solicitation appeals and follow-up letters Show less

Upper Midwest

• Traveled around the upper Midwest organizing and implementing strategies to conduct successful cheerleading camps, working with a variety of people from all over the country• Supervised up to five knowledgeable staffers to conduct camps efficiently• Inspired and promoted improvement while instructing up to 350 cheerleaders implementing developed leadership skills

Fargo, North Dakota Area

• Supervised staff of 35 Fundraisers for North Dakota State University raising approximately $1.6 million• Raised approximately $11,000 as a student caller in 9 months• Assisted in execution of Bison Bidder’s Bowl , an event that raised over $300,000 annually during my employment• Called alumni and parents of students sharing the many research, academic and athletic achievements of NDSU• Organized meetings, nightly calling assignments and assisted in overall annual fund strategy

M.A. Of Mass Communication, Emphasis In Organizational Communication And Strategic Communication, 4.0

Activities and Societies: Honor Society of Phi Kappa Phi

B.A. Of Management Communication, Public Relations And Advertising, Health Communication