Caitlin Taylor Email & Phone Number

Providence, Rhode Island

Greater Boston Area

-Planning, building and billing internal department meetings and events specifically catering to Boston Symphony's Directors, Executive Board of Trustees and Department Staff-Timely invoicing, billing and Accounts Receivable for events from initial estimate to final payment -Coordinating with the head of catering, the setup and breakdown of large, full scale dining, receptions and galas for Boston Symphony’s Donor and Corporate events -Managing and hosting the retail café and client events, including cocktail receptions -Reservation line support for formal dining and pre concert meal options

Providence, Rhode Island Area

-Maintaining guest satisfaction, especially during long wait times and facilitating special requests at front desk and over phone line -Utilizing a multi aspect and reliable reservation system which combined a day planner, floor plan and computer database -Planning on and off site events requiring managing deposits and extensive menu planning -Maintaining communication channels between front and back of the house, especially concerning reservations and upcoming special events

Providence, Rhode Island Area

-Overseeing the day to day operations of sales associates including scheduling, training and employee relations -Performing inventory control, which involved vendor communication, processing, receiving, returns, special orders and maintaining the business website -Managing store banking and employee payroll