Caitlin Moore Bowlus, Pmp, Psm Email & Phone Number

After EZLynx was acquired by Applied systems, I joined the Activation Services team as a project manager for Enterprise level clients. I work closely with Applied departments to help improve processes and standards across Epic and Applied's Extended Solutions. I work with a mix of Canadian and US clients, both in programs as well as in standalone projects. My main focus is currently Implementations , but I also work on Custom Integrations, Cloud Migrations, Optimizations and Upgrades (depending on client needs). I know that every agency is different and has different priorities and needs, and I value my ability to build that connection and understanding to deliver an optimal project experience. Main duties include:• Managing projects for agencies with 2000+ end users• Monitoring and reporting on scope, schedule and budget• Risk evaluation and mitigation planning• Development of internal "playbooks" for use across all project managers in the department• Working closely with the Client Accounts team to ensure best possible results and options for our clients• Working closely with the data services team to deliver data conversions for incoming agencies

Lewisville, Texas, United States

I joined EZLynx as a Project Manager on their Enterprise team. Mainly working with implementation type projects, I worked with the largest clients in the EZLynx Agency management system. This included programmatic implementations for acquisitive agencies and custom development tasks. In addition to focusing on implementations, I also worked on process improvement and the implementation of a Project Management Software within the department.• Document the project management process from beginning to post go-live activities for future onboarding/training opportunities within EZLynx• Built workflows and processes in a new agency management system as the power user and hosted training with key team members within the first 90 days of joining EZLynx.• Created project plans for clients joining EZLynx from another Agency Management system and manage scope, budget and schedule of these projects• Coordinate with the data services team on key needs for data conversion, to maintain project goals and targets• Built relationships with agency leadership for incoming clients as well as established EZLynx customers• Served as an escalation point for all project and accounts I was assigned to

Dallas, Texas

I work as the central contact point for all marketing projects that are initiated and completed through the Interstate Batteries internal creative agency. I'm responsible for managing marketing projects in coordination with national accounts marketing managers, internal brand initiatives, product marketing teams and local sales teams through all stages of the project life cycle.• Continuously work to improve the marketing department processes and workflow in partnership with the Marketing Services Manager • Manage projects through the creative process for national accounts associated with Interstate Batteries• Manage internal Interstate Brand initiatives as project manager, including managing the design of the new retail footprint• Manage stakeholders from various project departments and external clients• Assist Production Manager to coordinate project details with requestors for delivery on time and on schedule• Decreased average project lifespan from 80+ days to ~45 days• Provide consultation to Marketing Managers on requested projects to better determine requirements, quality standards, project constraints and guide it through the marketing department• Frequently meet with department leadership to provide analysis on requested projects to determine whether they are aligned with overall departmental and enterprise initiatives• Implemented a new PMIS system in the enterprise for all marketing projects• Provide training on critical job systems to key enterprise members• Design and utilize reports to communicate project statuses to relevant stakeholders

Dallas, Texas

Coordinate digital, eCommerce and marketing projects for Aerus brands. I work closely with our design and eCommerce teams to strategize and scope creative and technical projects from concept to completion.• Designed and implemented an SOP for opening marketing projects.• Re-evaluated the print procurement process to find efficiencies and cut spend.• Designed a rebrand strategy for our eCommerce brand to coordinate a swift adoption of new creative.• Designed and implemented a website refresh process to keep eCommerce websites up to date and utilize marketing space.• Communicate consistently with business stakeholders to ensure marketing needs are met.• Suggest solutions to every day challenges and provide options to add incremental value to marketing efforts.• Manage resources between marketing categories to stay within budget.• Manage the design team’s workload and deadlines to complete projects in a timely manner.• Prioritize business needs to allocate resources accordingly.• Anticipate business needs across multiple brands in order to forecast team needs.• Schedule and maintain design program in a fast-paced environment.

• Continue responsibilities of Marketing Coordinator, and other duties as assigned• Create the SOP for writing and researching marketing plans for clients• Develop and grow the marketing department within MMC• Write and edit blog posts to represent MMC with information relevant to our industry• Work closely with Business Operations Manager on new business development opportunities• Train and provide support to new accounts team members as they are on-boarding• Communicate with clients frequently and look for ways to strengthen and build relationships• Act as print and prepress coordinator back-up for the team

• Acted as an account manager to 12 major clients with numerous sub-accounts• Project managed a variety of project types from conception to completion, including brand identity development, marketing plan creation and implementation, print production, and website design and programming• Designed and performed all research to develop a marketing plan for the City of Lewisville Convention and Visitors Bureau• Adapted to extremely tight production schedules accompanied by budget constraints• Provided support to the accounts team when communicating with clients to maintain the voice of MMC• Worked with the Senior Account Manager to streamline SOP between the Accounts, Web and Design teams• Built client relationships through attendance at trade shows and conventions• Coordinated and attended client meeting to better understand needs• Developed marketing efforts for MMC, monitored their implementation and reviewed results

Flower Mound, Tx

• Demonstrated an aptitude in the specialist role and quickly gained responsibilities on level with the supervisor role. This includes training new colleagues on work-flow management software and company procedures as well as increasing the scope of campaigns managed• Act as project manager for in-store advertising campaigns totaling up to $1.2 million in costs• Build partnerships with a network of vendors to accommodate national campaigns for a variety of clients• Research and prototype new products to fit changing client needs• Perform frequent quality checks on products on press; this includes testing hardware, checking press sheets and verifying distribution• Review on-going campaigns managed by colleagues and offer insight to solve problems and better serve the client• Work with upper management to increase efficiency of SOP regarding vendors and internal processes• Communicate frequently with client services team in order to meet their needs and provide advice for upcoming products• Adapt to extremely tight production schedules accompanied by budget constraints

Bachelor'S Degree, Advertising And French Language And Literature, 3.73 Gpa

Activities and Societies: Sigma Alpha Lambda

Bachelor'S Degree, French Language And Literature, 3.73